Chapter One
Interpersonal communication is the complex process through which:
people produce, interpret, and coordinate messages
What is a memory structure that connects a concept to its related qualities?
schema
When he goes back home, Will stops referring to coke as "pop" and refers to it as soda. This linguistic process is called...
Codeswitching
The symbols in language are often not physically connected to the thing they represent. In other words, language is:
arbitrary
True or False. The dominant culture is held by the people who are in power in a society.
True
What is the definition of a primary goal?
The needs or desires that motivate a person to communicate
_____ refers to our collection of all the ideas we have about ourselves, including abilities, personality traits, and roles, while _____ is how we view the characteristics we think we have.
Self-concept/self-esteem
A culture that values personal achievement, voicing one’s opinion, freedom, and self-expression is ________.
individualistic or low-uncertainty
If you are afraid of traveling on airplanes, the word “flying” will have a certain _____ meaning that might include negative feelings.
connotative
True or False. Members of a high-context culture are expected to get straight to the point in conversation.
False
Define a macro skill and provide an example.
The broad communication skill of building credibility as a speaker
Judging someone as lazy or irresponsible when they are late would be a _________________ attribution.
dispositional
Which of the following co-cultural groups has been used to classify people based on biological characteristics, such as skin and eye color?
race
Face is defined as:
our public self-image
The part of your self-concept that involves who you should be is called the _____________ self-concept.
Ought
The ability to adapt your communication to react to situations in a variety of ways is called:
behavioral flexibility
A set of ideas related to what you are capable of achieving is called:
possible self-concept
What is ethnocentrism?
Viewing your culture as more important than another
Saying “the room smelled like pumpkin spice and cookies” rather than “the room smelled good” is an example of using ________ language, words that describe something that can be sensed.
concrete
________________ are culturally bound expressions that take on a different meaning to the group than the usual meanings associated with those words. For instance, "Hold your horses!" means "Stop!" to English speakers but does not literally mean holding onto an animal.
Idiom
While Corella is teaching her new co-workers about the importance of arriving to the office on time, Corella makes an awkward, joking comment about their boss. Although Corella successfully gets her point across about being on time, everyone immediately feels uncomfortable. How does Corella's story relate to communication competence?
Corella showed one aspect of communication competence, effectiveness, but she did not display appropriateness
If you believe you will do well on this test, and you act as if you will perform well, some of that success can be attributed to:
self-fulfilling prophecy
What are co-cultures?
A smaller group of people who hold common values that differ from those of the majority
If Jennifer were to answer a complex question with a single-word answer, she would likely be violating which conversational maxim?
maxim of quantity
According to your textbook, interpersonal communication is irreversible.
True