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100

Which of the following is an example of a project that enhanced an existing product:


A software update for your computer

100

Businesses use organizational design to structure their


people, information, and technology.

100

Which of the following is a true statement regarding project managers:


Anyone with the right skills can be a project manager

100

A current employee who is asked to help orient a new employee will be serving as the new employee's

 

sponsor

100

Which of the following is  an example of a customer relationship management initiative:


 

A new bonus system for the sales staff


200

The process of managerial planning typically helps to


maximize resource efficiency.

200

Projects are different from business operations because business operations


  are permanent

200

Which of the following is a true statement regarding a project champion:


 S/He can mobilize the necessary resources to get the project done

200

Group orientation sessions for new employees are very important because they


help to motivate employees

200

Keri works as a public relations consultant for a large corporation. She reviews issues and makes recommendations to managers. Keri has __________ authority.


staff

300

When the hybrid vehicle was introduced, it was an example of a project that


used entirely new technology

300

The project manager controls what the project will and will not do, known as the project’s


scope

300

Businesses often verify the information provided on job applications and résumés by


conducting background checks

300

Which of the following examples best depicts the directing function:


A supervisor tells her team the tasks they need to complete.

300

Mason is the vice president of marketing at his company. He directly supervises everyone who works in the department. Mason has __________ authority.

 

line

400

Organizing can help companies handle issues with __________ so employees know to whom to report and who is responsible for what.


authority

400

The saying “form follows function” indicates that organizational design must fit with organization 

objectives

400

When screening applicants' résumés, businesses often use evaluation forms to qualify a person's training and


  experience

400

Nathan is a project manager in charge of four other employees. He’s divided up responsibilities and assigned them to specific team members to work on. This is known as


delegation

400

Rhys is a manager who wants to better motivate and communicate with his employees. Which management function should he focus on to achieve this goal?

 

Directing

500

Because of a business’s organizational design, its employees are able to work together to come up with a brand-new product. The business’s employees are engaged in

 

innovation

500

A manager who takes credit for the work his/her employees perform without giving credit to the person(s) who actually did the work is acting in a(n) __________ manner.


unethical

500

When a hurricane interrupted a business’s new product development, the project team had a plan for getting things back on track. This is an example of how project management


allows employees to adapt to risk

500

At a hair salon, one employee washes customers’ hair, another employee cuts it, and another dries and styles it. This allows the employees to make the most efficient use of their time and illustrates an organizational principle known as


  division of labor

500

The first day on the job, a new employee was given information about job duties, introduced to coworkers, and assigned to a senior worker. This employee has received a(n)


job orientation

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