Soft Skills Cat 1
Speaking politely and clearly to customers or coworkers to avoid misunderstandings is an example of what soft skill?
Communication
Going above and beyond to ensure the job is done correctly is an example of what soft skill?
Work ethic
Staying upbeat and helpful even when tasks are difficult or repetitive is an example of what soft skill?
Positive Attitude
Dressing appropriately and speaking respectfully to coworkers and customers is an example of what soft skill?
Professionalism
Working with a coworker to fairly divide tasks for a shared project is an example of what soft skill?
Negotiation
Collaborating with coworkers to complete a group project on time is an example of what soft skill?
Teamwork
Showing up to work on time every day and finishing assigned duties is an example of what soft skill?
Dependability
Listening carefully to a manager’s instructions before starting a task is an example of what soft skill?
Active Listening
Keeping your workspace tidy and using a checklist to stay on track is an example of what soft skill?
Organization
Deciding which tasks to complete first based on their deadlines is an example of what soft skill?
Decision-making
Figuring out how to serve customers more efficiently during busy hours is an example of what soft skill?
Problem Solving
Noticing a spill and cleaning it up before being asked by a manager is an example of what soft skill?
Initiative
Staying calm when a customer is upset and handling the situation professionally is an example of what soft skill?
Emotional Intelligence
Double-checking numbers on a report to make sure they’re correct is an example of what soft skill?
Attention to Detail
Introducing yourself to people in different departments to learn more about the company is an example of what soft skill?
Networking
Completing assigned work before the end of your shift by prioritizing tasks is an example of what soft skill?
Time management
Organizing coworkers to restock items efficiently before the store opens is an example of what soft skill?
Leadership
Comparing two methods of completing a task to choose the most efficient one is an example of what soft skill?
Critical Thinking
Staying motivated and positive even after receiving constructive criticism is an example of what soft skill?
Resilience
Continuing to learn new skills even when no one asks you to is an example of what soft skill?
Self-motivation
Learning how to use new software when the company updates its system is an example of which soft skill?
Adaptability
Listening to a coworker’s concerns and finding a fair solution together is an example of what soft skill?
Conflict Resolution
Suggesting a fun, new idea for a company social media post is an example of what soft skill?
Creativity
Being kind and patient with a frustrated customer or coworker is an example of what soft skill?
Empathy
Working respectfully with coworkers who have different traditions or viewpoints is an example of what soft skill?
Cultural Awareness