Rehab W.I.
This Rehab Work Instruction number defines the purpose of 'Internal exceptions received when attempting to submit rehab credit request via file to the client'
What is CS311?
The purpose of this work instruction is 'To define the process and timeline for the steps required to obtain an AWG.'
What is AWG001 - Process?
This work instruction number details the purpose of 'The Monthly Add Loan Report details information for new loans placed with Performant Recovery. This report is generated via Crystal Reports and distributed for review and action.'
What is CS313?
The shortcut to Create a New Excel Workbook.
What is Ctrl+N?
The combination of key strokes are used to access the client information screen in pland.
What is Ctrl+F8, F11?
The purpose of this work instruction is 'To ensure that all borrowers objecting to Administrative Wage Garnishment (AWG) in writing, receive an administrative hearing with an independent hearing officer. If the claim is substantiated, the account will not be placed in AWG.'
What is AWG004 - Hearings?
This work instruction number details the purpose of 'To define the process for receiving and responding to external incoming telephone calls.'
What is CS307?
The shortcut to close a current workbook
What is Ctrl+F4?
The combination of key strokes are used to access the media screen in pland.
What is Ctrl+F5?
These instructions indicate how to handle an incoming call, retrieve voice messages, take necessary action, clear out the mailbox of the extension 8019.
What is AWG039 - AWG039 - Default AWG Employer Extension 8019?
This work instruction number details the purpose as 'This report is used to follow up on accounts that are in a suspend status?'
What is CS314?
The shortcut to place a filter on a spreadsheet.
What is Ctrl+Shift+L?
The field number is the borrower's Date of Birth stored in pland.
What is field 17?
This work instruction number is to detail when the AWG department is to review repetitive checks to determine if a repetitive check is a timing issue, PCA needs to follow up with an employer or AWG department needs to follow up.
What is AWG012?
This work instruction number details the purpose of 'Media reports are generated weekly and sent Monday mornings to Client Services where they are re-formatted and distributed to ensure that media is reviewed, and any necessary actions are completed.'
What is CS315?
The keystroke to edit the active cell.
What is F2?
This key stroke is used to access AWG transactions if already in the transaction history view.
What is F7?
This work instruction number details the process used to minimize the number of employers not responding to wage withholding orders. These employers are referred to as Non-Compliant Employers (NCE)
What is AWG007?
This work instruction number details the purpose of 'To establish work instructions to close/document a group of accounts by running a script.'?
What is CS335?
The key stroke combination to select entire row.
What is Shift+Space?
These types of transactions will be in view by pressing F8 in the transaction history view.
What are Rehab and Consolidation transactions?