Rate Card
A full truck
What is 698?
This process begins with building a personal connection with our customer?
What is Rapport
This allows people to be able to go online and leave a review without needing an app.
What is Google review?
A customer wants to know how much more it would be to fill up the last half a truck.
What is 220?
Standard AJS for a TM/CM
What is 478
The first half of a truck
What is 478?
This is all about about Time, Space, and Effort?
What is Establish Value?
when do you want to plant the seed of leaving a review?
What is as soon as possible?
Always take extra precautions when removing items from houses to prevent?
What is Damages
% of Promoters we should bring in for the entire Team?
What is above 90%
A customer had 3/4ths of a load removed.
What is 608?
The goal of this is to provide and accurate bid using the training we have received from Volume and Pricing training.
What is Estimate?
The percentage of a customer rating their likely hood to recommend the service to a friend is more commonly called?
What is NPS
At the end of every job this should be done to ensure a positive ending?
What is the sweep?
Standard RPH for Team Members
What is 125?
A customer had 1/6th of a load removed.
What is 309?
We can back the truck up and start loading your stuff up is an example of what?
What is Assumptive ask?
What is Promoter?
Three things commonly not taken by 1800 got junk.
What is Wet paint, Motor oil, and Gasoline?
% of jobs that are supposed to be Truck pluses
What is 10%?
A customer had a full truck and a quarter removed
What is 1046
This involves sweeping the floor, moving items or any other task to help our customers in any way we can.
What is Positive Ending?
Receiving a 6 or below is Called?
What is Detractor?
Minimum Price in salt lake city, Full Price in salt lake city and Half truck
What is 154,698 and 478?
% of 1/6th of load to be standard.
What is under 35%?