Benefits of Exceptional Service
100
Keep your job Earn more money Promotion
What are three benefits of satisfying customers?
200
Lack of proper training Managers/ Supervisors - not knowing how to speak to people Lack of communication
What are barriers to exceptional customer service?
300
Job Mastery and product knowledge Understand your job and how it affects others in the company Knowledge of company's products and service
What are factors that positively affect the delivery of exceptional customer service?
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