Lobby
Phones
States
Agent Services
Miscellaneous
100

What are the hours of operation in the eXpert Care Desk Lobby?

What is 24/7?

100

What is the main contact phone number for eXp?

What is 833-303-0610

100

Who is the new Interim Manager for States?

Whos is Samantha Hughes

100

Who is the team lead over Agent Services? 

Who is Hannah Blackmon

100

What is the name of the new employee wellness benefit program launched this year?  

What is NOOM

200

Who is the new Team Lead for the ECD Lobby?

Who is Brittany Stone

200

When an agent calls, what number does an agent press to speak to eXp Commercial?

What is #6 

200

What is the format for a broker teams email address?

What is state abbreviation.broker@exprealty.net

200

What is the timeframe for w9 processes? 

What is 3-5 business days

200

Who is the new Spanish-speaking Transactions Concierge?

Who is Jessica Minadie?

300

Where in the Lobby can you access the Mentor Booth and the ICON Booth

What is the HUB

300

Who are the 2 Leads for the Phone's Dept.

Who are Tara and Taylor

300

What contact info do we provide to a consumer caller that wants to speak to a broker? 

What is broker teams email address 

300

What platforms does a TC/Support Personnel get access to when they are working for an agent?

What is Workplace, eXp World, Skyslope

300

How many agents does exp currently have?

What is 89K
400

Who typically greets you at the Front Desk in the Lobby?

Who is Ethel "Shammah" Waoulda, Dona Velarde  or Felyhang Devilleres 

400

What is the phone number for the Tech Department?

What is it does not exist?

400

What does COE stand for?

What is Center of Excellence?

400

True or False? All eXpert Care Desk Concierges are allowed to process MLS updates for agents. 

What is False

400

Where will eXp Con be located this year?

What is Miami, Florida?

500

Who is the Manager of the ECD Lobby

Who is Sally Walter

500

Who is the new Phones Manager?

Who is Linda Moore?

500

What is the email address for the Washington DC Broker Team?

What is DC.broker@exprealty.net

500

What is the email for agents to get in touch with Agent Services?

What is agentservices@exprealty.net

500

What is the email for questions about 1099s

What is 1099@exprealty.com 

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