Complaints
Formality
Hamburger
Politeness
100

A complaint that uses language such as appreciate and grateful.

What is a mild complaint?
100

A formal word of about.

What is in reference to / in connection with?

100
The longest part of your email.
What is the main message?
100

Opposite word of polite.

What is impolite?

200
You can offer a solution in this email response to a complaint.
What is rejecting a complaint?
200
Formal of need.
What is require?
200
The last part of your email.
What is the signature?
200
It seems we have a ____ problem.

What is small?

300
The part of a strong complaint email where you can mention taking legal action.
What is a warning?
300

Formal of I have bad news.

What is I regret to inform you?

300
The 'Hello' of your email.
What is the salutation?
300
Use this type of question for polite emails.
What is an indirect question?
400
The first step of a strong complaint email.
What is explaining the problem?
400

Informal of I will.

What is I'll?

400
The part where you tell the reader what to do.
What is the Call to Action?
400

Polite of Your quality is low.

What is Your quality is not very high?

500
The last step in accepting a complaint.
What is apologizing?
500

Formal of Let me know if you have any more questions?

What is Please let me know if you have any further questions?

500
The first thing you do in your email.
What is the subject?
500

Polite of Can we meet again next week?

What is I was wondering if we could meet again next week?

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