PTO
Requested 48+ hours in advance in Kronos
What is Scheduled PTO
The habit of arriving to meetings at or before the listed start time
What is punctuality
The overall team goal for percentage of adjustments that get rejected
What is <=5%
Two individuals to seek approval from for amended schedules and PTO coverage plans
Who are Olga and Casey
Location where past Homeroom decks are found on the Tiburones SharePoint
What is Homeroom Recaps
Requested <48 hours in advance - sick day, power outage, etc.
What is Unscheduled PTO
Three of the six reminders for Homeroom Etiquette
What are 'Webcams required', 'mute mic', 'no phones/multitasking', 'participation', 'High level Qs', 'Have fun!'
Meaning of the RRAIDER acronym for our note format
What is Report, Reference, Action, Issue, DOS, Escalation, and Resolution
The maximum amount of OT available to be worked in a single day (when avaialable)
What is 2 hours
Required summary of what you worked on, roadblocks faced, and primary actions taken in claim work
What is EOD Recap
Two of the ways to mark your PTO Calendar APT once PTO is approved
What is "All Day" and "Free"
Best way to respond to a meeting that overlaps PTO or another meeting you have on the calendar already
What is Propose a New Time
Adjustment code to write off unpaid onset when Davita failed to get an FDODE on file with Medicare, and the claim is now past timely filing
What is CA Manual
Amount of time between clocking in and when one needs to clock out for their required lunch break
What is 5 hours
Best email bucket for claim questions/escalations, training requests, and QA questions
What is Tiburones Training
Prepared email response you set when you will be out of office
What is Automatic Reply
What is Scheduling Assistant
Number of total follow up actions needed on a traditional Order of Operations invoice/claim page
What is two follow ups: rebill of short paid claim, rebill of cancelled claim
Length of time clocked out for lunch that requires prior approval
What is >1 hour
First place you should check for a possible system or application outage
What is Tiburones General MS Teams Channel
Way to show others - fellow teammates, members of other teams - that you will be on PTO and avoid any meetings being booked on that day(s)
What is Adding an Out of Office APT to YOUR Calendar
Action to take when one meeting might be going longer, impacting your ability to attend another meeting
What is messaging your next meeting's chat with an update
Number of business days in which a rejected adjustment must be addressed from time of rejection
What is 5 business days
Resource available to help stay within regular schedule/hours, that helps to avoid accidental overtime
What is the Time Sheet Calculator
Teammate Check-In Decks should be completed by this point in the month
What is the first Friday of the month