Education
These videos are under 3 minutes and are recommended to be viewed by associates at the beginning of each shift or between guest engagements.
What are DMEs (Daily Micro Trainings)
What are educate, engage and excite?
Planning meeting emails should be sent out to brands ___ weeks prior to your event.
What is 5-6 weeks?
This is the most important role of the GEL
What is to elevate the guest experience?
_______ is a mobile application on the payment device that provides you the ability to perform a guest purchase anywhere within the store providing our guest’s with a VIP Guest Experience.
What is mPOS?
The latest drop in hair care. Hint: The goat
What is Moroccanoil?
These trainings happen after Round Robin specifically but are impactful for any training sessions
The goal for your event is $2000, you should have ___appointments booked for your event.
What is 80 appointments?
This Feedback Model applies to both positive and constructive feedback. The goal of the model is to create a clear and concise message that opens the conversation is 30 seconds or less.
What is the SBI Feedback Model? (Situation, behavior, impact)
These are the 5 S's
What are Scheduled & Staffed, Selling Experience, Stocked, Signed, Store Standards
This brand has 4 concealer formulas (#1 seller for concealers) all having the same wide shade range.
What is Tarte?
This document library of hero products helps you build key product knowledge and highlight her products
What are Brand Hero One-Pagers?
These are to be utilized as a tool to educate and support every associate on how to provide engaging demos with guests in just 30-60 seconds.
What are Daily Demo Cards?