Types of Communication
Spoken words in meetings or calls fall under this method.
What is oral communication?
You need a face-to-face feel with a remote team across locations.
What is video conferencing?
One clear benefit of modern tools like IM and email.
What is faster, more efficient communication?
Informal, spontaneous style used with friends.
What is personal communication?
This visual aid helps you understand how parts of a system fit together.
What is a diagram (or blueprint)?
Emails, memos, and reports are examples of this method.
What is written communication?
A complex, urgent client issue needs tone and immediate back-and-forth.
What is a phone call?
A key advantage that lets distributed teams work together in real time.
What is remote collaboration (via video conferencing)?
Formal, structured, and guided by policy.
What is professional communication?
To safely use new equipment, you should follow these step-by-step materials.
What are how-to instructions (or technical videos)?
Posture, facial expressions, and gestures communicate meaning through this channel.
What is nonverbal communication?
You must share a detailed project update and keep a record.
What is an email?
A documentation upside that helps audits and handoffs.
What is easier record-keeping (digital trails)?
Name two differences between personal and professional communication highlighted in the lesson.
What are tone and level of formality? (Also acceptable: language and purpose)
Creating clear steps others can repeat is part of this workplace task.
What is documentation (instructions, reports, or logs)?
Charts, graphs, and images used to clarify data belong to this method.
What is visual communication?
A confidential topic requires trust-building and privacy.
What is an in-person meeting?
A risk when messages lack facial cues and vocal tone.
What is misunderstood tone?
Writing a project report with clear sections and neutral tone fits this context.
What is professional communication?
When analyzing a blueprint, this is the key to interpreting scale and symbols accurately.
What is reading the legend and notes (or understanding conventions)?
Intentionally focusing, paraphrasing, and responding thoughtfully define this skill.
What is active listening?
You’re comparing two time zones and need input from many people without scheduling a live meeting.
What is email (or an asynchronous document/message)?
A productivity challenge from too many messages.
What is information overload?
A hallway chat with slang and emojis best fits this context.
What is personal communication?
You combine screenshots, numbered steps, and cautions into a guide. Name the communication method and purpose.
What is written/visual communication for procedural clarity and safety?