communication process
what is communication
The exchange of information between sender and receiver.
What is a linear model?
One-way communication from sender to receiver.
What are communication models?
Ways to show how communication works.
What are communication styles?
Ways people express themselves—assertive, passive, aggressive, or passive-aggressive.
What is passive-aggressive communication?
Indirect expression of anger, like sarcasm or silent treatment.
What is encoding?
Turning thoughts into a message.
Who created the linear model?
Shannon and Weaver.
What is Shannon-Weaver
A simple one-way communication model.
What is assertive communication?
Clear, direct, and respectful expression of thoughts and needs.
How does it show?
Through backhanded compliments or procrastination.
What is feedback?
The receiver’s response to the message.
What’s its main feature?
Message flows in one direction.
What is SMCR?
A model with Source, Message, Channel, Receiver.
What is passive communication?
Avoiding expression of thoughts or feelings, leading to frustration.
Why do people use it?
To avoid confrontation or because of fear.
What is noise in communication?
Any interference that disrupts the message.
What 's noise?
Interference that disrupts the message.
What is the transactional model?
A two-way communication model.
what is aggressive communication
Aggressive is forceful and disrespectful; passive-aggressive is indirect and sneaky.
How does it affect relationships?
It causes confusion and frustration.
What is decoding?
Interpreting the received message.
Does the linear model include feedback?
No
What is the interactional model?
A model with feedback, showing two-way communication.
How can you improve communication?
Practice assertiveness, listen actively, and adapt to the situation.
How to deal with it?
Address it directly and encourage honesty.