Jurisdictionals
This state requires that diminished value is paid on the vehicle.
What is Georgia??
This is used to determine the available inspections options.
What is Inspection Option Tool(IOT)?
A claim that has 4 or more vehicles involved.
What is reassign to property complex?
Thank you for calling State Farm Claims. My name is <your name>. How may I help you?
What is the greeting?
Our Section Manager
Who is Rodney Smith ?
This state requires that all insurers to participate in the child support lien program.
What is Texas?
This Discussion Information outlines features and benefits available for repairs and should be explained to the vehicle owner when we receive notice of the claim.
What is ADSP?
This coverage is used for claims that does not include a collision.
What is comprehensive?
This is left in the claim if all handling is not complete.
What is a pending file not?
Our team Claim Manager
Who is Walter Phillips?
This is a no fault state. Normally, parties involved in a loss go through their own insurance carrier regardless of who is at fault for the loss.
What is Michigan?
This is used for leaving notes within a claim.
What is PAR?
A claim with an injury
Before you can enroll a caller into DP, the insured or claimant must provide
Whats is an email address and phone number?
Someone who has notified State Farm® that he or she has been a victim of domestic abuse or with respect to whom there is clear evidence of domestic abuse and has, as a result, been marked for restricted disclosure of confidential abuse information.
What is protected persons?
This state requires us to contact the claimant's liability insurance carrier to verify coverage was in force, covering the claimant driver while driving the claimant vehicle on the date of loss.
What is Louisiana? (No Pay, No Play)
This method of contact is used before placing a call to an insured or claimant and they must be opt-in.
Whats is ODM?
All handling is complete within the claim.
What is closing claim?
If ECS is down and you still receive call, what action should be completed to document the call ?
What is complete the Phone message Form ?
This person has been the President at State Farm since January 2024.
Who is Jon Farney?
This state requires the replacement for CPRS under liability, uninsured motorist property damage, collision and comp coverage.
What is California?
This is list in the coverage strip of a claim as " H Coverage".
What is Emergency Road Service(ERS)?
What is photo estimate?
This will show on the coverage strip of a claim as U1.
What is Uninsured Motorist ?
This person has been the Chairman and Chief Executive Officer at Star Farm since September 2015.
Who is Michael Tipsord?