Complete: I wish I ___ (study) more for the test.
Hint: had + verb
✅ Answer: had studied
You didn’t study for a test
Hint: I wish I had…
✅ I wish I had studied
Meaning of “figure out”
Hint: find answer
✅ Answer: To find a solution
Meaning of “therefore”
✅ Answer: As a result
Give a polite complaint opener
Hint: start polite
✅ Answer: I’m sorry, but…
Complete: If only she ___ (read) the instructions.
Hint: past perfect
✅ Answer: had read
You forgot your homework. What do you say?
Hint: past regret
✅ I wish I had done my homework
Meaning of “sort out”
Hint: fix problem
✅ Answer: To fix or resolve a problem
Meaning of “however”
✅ Answer: Contrast / but
Another polite way to complain
Hint: expectation
✅ Answer: This isn’t what I expected
What structure is used after “I wish” for past regrets?
Hint: had + past participle
✅ Answer: Past Perfect (had + past participle)
You broke your phone
Hint: be careful
✅ Answer: I wish I had been more careful
Use “figure out” in a sentence
Hint: future
✅ Answer: (example) We will figure out the problem
Meaning of “in addition”
✅ Answer: Also / extra information
Situation: Wrong food order → make a complaint
Hint: say sorry first
✅ Answer: (example) I’m sorry, but this isn’t what I ordered
What does “If only I had practiced more” express?
Hint: past feeling
✅ Answer: A regret about the past
You sent a message to the wrong person
Hint: check before sending
✅ If only I had checked before sending it
Use “sort out” in a complaint response
Hint: help solve
✅ Answer: (example) I will sort this out right away
Complete:I was tired. ___, I went to school.
Hint: contrast
✅ Answer: However
Why is it important to be polite in complaints?
Hint: avoid conflict
✅ Answer: To communicate clearly and avoid conflict
Create a sentence using “I wish” about a past mistake.
Hint: think of a regret
✅ Answer:(example)I wish I had saved the document.
You missed the bus
Hint: earlier
✅ If only I had left earlier
Why use phrasal verbs in conversations?
Hint: sound natural
✅ Answer: They make English sound more natural
Create a sentence using “therefore”
Hint: cause → result
✅ Answer: (example) I forgot my umbrella; therefore, I got wet.
Create a short complaint + response
Hint: problem + solution
✅ Answer:
Customer: I’m sorry, but this is incorrect
Responder: Let me sort this out