Pre-Engagement
True or False: You can set an opportunity to Won with a pending PACE.
FALSE
When doing a pricing plan, what is the tech fee percentage to include?
1.5%
How do you access Engagement Economics?
Essentials for Engagements title on Mercury homepage
How should you confirm payment terms before drafting an invoice?
Who do you contact for a any NextWin related issues?
Ben Sylvester
What is the typical term life of a standard MSA?
Five years
How do you open an engagement code from CRM?
Assuming all previous conditions are met and approved, proceed to the following:
Click "Create Engagement" button in CRM
What documents should be uploaded to GEAR?
MSA - make sure to link to SOW, include any amendments
SOW, include any amendments
How do you close an engagement code?
Email MBA or usengagement.closing@gds.ey.com
Make sure to always include engagement team
How do you request time off of work?
Confirm coverage with your backup, email your pod lead and counselor for approval.
Once approved, send calendar invites.
What is the difference between an MSA, SEL, and SOW?
MSA: Master Service Agreement, standard is good for five years, allows EY to enter into periods of statement of work with client.
SOW: Statement of Work, terms of engagement, fee of engagement, scope of work that will be done during engagement.
SEL: Single Engagement Letter, combines MSA and SOW into one document
How do you submit a Conflict Check?
Team members, additional parties involved, services used, Independence Permissibility, Conflict Check questionnaire questions - all of these must be answered. You do not need to answer all PACE questions before submitting the Conflict Check
What does ETC stand for and what information do you need from the engagement to draft one?
ETC - estimate to complete
Need from engagement team: fees, make sure to ask about expenses, projected hours by person
Is archiving required for engagements?
Yes, ARC is required for all engagements.
What does an EYP Business Operations Professional do?
Assist with PPMD's admin process of sales forecast pipeline from pre to post engagement all while maintaining engagement economics.
What does DCL stand for and when is it needed?
Disclosure and Consent Letter
Needed when Target's parent is audit client or the Target was previously engagement with EY for sell-side or market study services.
When do you set an opportunity to Won in CRM?
After confirmation from the engagement team, mark pricing plan complete and active, make sure PACE is approved. Executed SOW is best practice before marking an opp to Won, however there is a 30 day exception if good standing relationship with client to start work before signing SOW.
What do the ETC indicator lights give insight to?
Green - no action required
Yellow - attention needed, prepare ETC
Red - ETC needed
How do you set up consolidated invoicing if more than one engagement code is being billed together?
Confirm with engagement team as to which code is "Lead BEI" for consolidated billing. Then go into each linked code, select the Lead BEI code for all linked codes. To confirm you have set up consolidated billing, you can search for the engagement code, see all of the engagements listed and see where the check mark is under Lead BEI.
What are each of the PODs and what do their acronyms stand for?
SSG - strategy
VME - valuation, modeling, economics
TD - transaction diligence
TSE - transaction strategy execution
What are the steps of New Client Acceptance?
1. Reach out to Bob Tainer for a Background Check
2. Add client entity into MDM for Data Validation
3. Make sure entity is in GIS
#1, #2, and #3 all to be done simultaneously
4. Completing New Client Acceptance via PACE
Who should you always include as a billing manager when opening a code?
Always include yourself and your EMS
Bonus *Include your backup if you're about to go OOO
How do you actually submit and ETC for processing?
Click the button to the left to select the box that highlight the row, then from the drop-down menu, select "Transfer ETC Data"
Follow prompt to submit SN (ServiceNow) Ticket, select ETC from drop-down selection. You are done after submitting your SN Ticket.
How do you archive an engagement?
Get up to date checklist, get access to where files are saved (server or Teams channel), verify with engagement team pertinent information from checklist, work with EMS to see what engagement team has and what is missing. Work with engagement team for missing documents. Make zip drive, follow prompts in ARC to upload.
Who is the leader of BizOps and where do they reside?
Gina Schoch and London