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Script
100

What does the purple banner indicate?

What is Advantage Law

100

What email template would be used to send for a client that has not registered the portal?

What is Client portal Registration-Client log in?

100

What is the website for the client portal for Americor & Advantage Law Clients?

client.americor.com & client.advantage.law

200

What does the Sandy Yellow banner indicate?

What is Americor/C9Loan State

200

What tab would we use to update creditor  information?

What is Creditors tab?

200

What is the number that Sophia will call from?

(949)-304-1902

300

What does the blue Banner indicate?

What is a No Loan State

300

What are the two 3rd parties that are the administrator's of the trust/dedicated account.

GCS/RAM

300

What 4 Creditors will we need the full 16 digit numbers for?

Citi

Comenity

Wells Fargo

Capital One

400

Under what tab can the Schedule Type for deposits be found?

What is plan tab?

400

When would a client possibly be eligible for the C9(Credit) loan

6-12 Months

500

What template would be used to send to the client after the Welcome Call is completed?

After Welcome Call Review

500

Who would a client  call if they have questions about deposits?

OUR Customer Service 

866-333-8484

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