Local Resources
This local resource provides food assistance.
Kamloops Food Bank; Mount Paul Community Food Centre; Salvation Army; Kamloops United Church; Kamloops Food Policy Council; etc...
This aspect of nonverbal communication can help calm a stressed client and show genuine interest.
What is open body language? (or relaxed posture? use gentle, steady eye contact? adopt a calm, empathetic facial expression? Orient your body towards them?)
If unsure about next steps in a complex case, students should review options with this person.
Who is the supervising lawyer?
A client who doesn’t list an address on their intake form might be experiencing this issue.
What is unstable or unsafe housing?
This list is updated each semester to provide a modern snapshot of available resources and services.
What is the TRU CLC Resource Guide.
This technique involves rephrasing or summarizing a client’s words to confirm your understanding and show engagement.
What is reflection?
True or False: Crisis response to suicide comments begins when the client mentions a plan.
False. In the event that a client is making comments that have you concerned, there are small, printed cards with 24/7 mental health and crisis response phone numbers available to give to clients when they leave the clinic. These resources should be provided as a separate (and additional) stream of support to ensure clients have access to immediate care while waiting for long term support.
True or False: Legal advocates should not address non-legal concerns unless asked directly by a client.
False. Acting as a clients advocate can include the introduction of outreach services as part of or in addition to legal services. General resources can be shared with client, included in letters, or the outreach worker can connect with the client directly.
This organization provides support services like housing and healthcare outreach.
What is ASK Wellness?
Instead of asking “Why didn’t you pay your rent?”, a non-judgmental approach would sound more like this.
What is “Can you walk me through what happened with your rent this month?”
Empathy, respect, and authenticity are key pillars of this essential legal competency.
What is professionalism?
These examples can be non-verbal signs of mental stress or agitation.
What are nervous habits like foot tapping, nail biting, and hair twirling; physical changes such as crossed arms, a closed posture, and fidgeting; self-soothing behaviors like rubbing hands or a hunched back; changes in physical appearance like neglecting personal care; and shifts in eye contact?
This organization currently provides virtual services for youth 12-24, acting as an integrated access hub.
Foundry Kamloops. This team offers 5 primary streams of service.
This statement reminds clients that many people use outreach services. This helps reduce stigma while respecting client autonomy.
What is "If you're open to it, I can share this with the clinic's outreach worker and we can work on getting you connected to additional supports. Many of our clients find this service helpful"?
This number is available to call 24/7 to individuals seeking mental health crisis support
What is
Mental Health Crisis Line 310-6789 or Suicide Crisis Line 9-8-8
When a client repeats an issue multiple times, it is often a sign of this
What is a significant stressor?