Payment
Types of cards that we take
HSA, FSA, CC
How many days have we got to wait to begin a lost package claim
5-7 days
Flash10
10% off site wide discount
Our Operating Office Ours
Monday-Thursday: 0900-17:00 and fridays: 09:00 - 13:00
250 Points
Amount of points the customer needs to have to be redeem
Starting numbers for the four major cards company we take payments
3 american express, 4 visa, 5 mastercard, 6 discover
What are the Requested Resolution on a Claim?
Refund or Reship
Round Robin
is the tool that automatically assigns tickets to the agents
Whats this number for
1-718-766-9744
$150.00
Minimum Amount of purchase the customer should have at least to redeem, the points.
Process Payment Immediately
Option use when the customer will make split payments.
U-PIC Insurance Service
The subject of the email the customer will receive the Affidavit form
Lens ETA: Crizal (except Prevencia), Digital Surfacing, Bifocals, Progressives, Polarized, Tints, Transitions (all)
5-7 business days
What does a Promo code RX40 means
40% off the spectacle lenses prescription
Can we add GSP to a purchase done with EZ Points
No
The balance on a debit card or the linked bank account has been reduced to less than the amount of the order.
Payment Failure
Deadline for filing a claim
90 days
Doesn't turn as dark as Transitions
Photochromic Light-Adaptive
Will my PD change If the prescription has change?
As an adult, your PD never changes - even when your prescription changes
Amount of the voucher apply to the purchase
$25.00
PayPal, checks, or money orders
Payment Options we do not accept.
Which carrier, the affidavit will be emailed from our insurance provider, U-PIC
For DHL and USPS shipments
What is this number: 83-3290394
Our Tax Id Number
Our Shipping Address
Z Contacts, 2 bergen Turnpike Unit #104, Ridgefield park, NJ, 07660
Does EZ Points Expires ?
NO, the voucher does.