InTune
Captures a device's unique hardware ID—including serial number and UUID—to register it for automatic enrollment.
Hash
A web-based portal designed for IT administrators in education to automate device enrollment, manage user accounts (via Managed Apple IDs), and purchase/deploy apps and content in bulk. It combines Automated Device Enrollment (formerly DEP) and Volume Purchasing (VPP) into one portal.
Apple School Manager (ASM)
A Windows security feature that appears when an app or user attempts to perform tasks requiring administrative privileges, such as installing software, changing system settings, or accessing protected files.
User Account Control (UAC) prompt
A separate, isolated instance that replicates the production environment. It enables training, testing, and development without risking changes to the live system.
ServiceNow Sandbox
Powershell command to fix UAWiFi-EAP-TLS cert issues
netsh wlan delete profile "UAWiFi - EAP-TLS"
A single user assigned device.
Standard
Sometimes applications/management commands/policies can get stuck, or fail. You can attempt to redeploy the failed command via JAMF, which can sometimes solve issues with policies (e.g. ABR installs), and/or app installs (even Office).
A technology that assists in managing the built-in administrator account on a Windows serverse or workstations.
Local Adminstrator Password Solution (LAPS)
A priority set to make an incident that results in significant disruption to the business. A Major Incident demands a response beyond the routine incident management process. Major Incidents have a separate procedure with shorter timescales and higher priority, so that there is a faster resolution process for incidents with high business impact."
Golf cart lock up COMBO
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It is a Microsoft cloud-based service within Microsoft Intune that automates the setup, pre-configuration, and deployment of new Windows devices, removing the need for manual imaging.
Windows Autopilot
A runbook to allow multiple users to securely share a single Mac by allowing separate user accounts, ensuring private files, browser history, and settings for everyone.
Set-JAMFPrestageEnrollment
A dedicated computing environment for administrative/sensitive tasks that is protected from Internet attacks and other threat vectors. It provides both a logical and a physical separation between standard computer use, such as email and web browsing, and elevated privilege tasks, such as application, systems, or other infrastructure administration, or working with sensitive or regulated data.
Privileged Access Workstation (PAW)
UITS InstructTech Main Campus
Default PAW Bitlocker PIN
1598524679
A secure app and website for Windows, that acts as a user-facing gateway to company resources. Users can dl and install approved work apps w/o needing IT assistance.
Company Portal
A curated app catalog and management tool for Apple devices (macOS, iOS, iPadOS) that allows users to browse and install apps, configuration profiles, and IT resources on demand without needing administrative rights.
Self Service
PAM role to modify description, location, and managed-by attributes on workstation computer objects; read workstation Bitlocker recovery keys; retrieve workstation LAPS passwords.
Issues/Questions on:
Adobe
UCATT Adobe Support
Desktop Support phone number
EAP-TLS
A method allowing users to manually enroll their own macOS, iOS, or iPadOS devices into Jamf Pro by navigating to a specific URL and following prompts to install an MDM profile.
User-initiated enrollment
Performing this to a computer object inside the correct destination OU ensures that the computer will already be in the correct OU when it is joined to a CatNet 2.0 Active Directory domain
Pre-staging
Issues/Questions on:
Enterprise Directory Services (EDS)
Grouper
Shibboleth
WebAuth
Test NetID
UITS SIA Systems Integration and Archeitecture
This group allows for UA devices existing in AD to join InTune as a Microsoft Entra hybrid joined devices.
UA-MEMHybridDevices