Side Bets
A player will lose their side bet if they lose their main bet
False
When should Game Presenter close bets
When it says deal here
How to avoid misscans?
Look at led lights when dealing initial cards
What are the correct fingers used in dealing technique?
Left hand- middle finger and thumb, Right hand- Index & thumb.
What do you press when player needs assistance from live support?
Help/chat
Highest Paying Side Bet
Suited Trips [ST]
What is considered a blackjack?
Any Ace + 10 value card
what do you press if you make a case?
mistake
How far away from the scanner is the card dragged out?
10cm/4inches/cards length from scanner
If your relief is more than 5 mins late or you need quick relief
Press change and continue dealing
After dealing initial cards
When are the best times to respond to the chat or initiate conversation?
During the betting time & when waiting for players decision.
What is the proper mistake procedure?
Leave everything as is, Press mistake if needed, Apologize & wait for instructions
Right hand middle,ring and pinky should always be tucked
Button pressed when 1 deck away form cut card and other shoe on shuffler's table is unready.
Shoe
What does the 3 in 21+3 stand for?
3 card poker
4 situations when you don't scan hidden card?
all players have bj, all players have too many, dealer has blackjack after insurance, all players have too many & or blackjack
What are 3 mistakes that are automatically triggered?
Game before time, wrong card scanned & extra card scanned.
What remains on the table when pulling the card from the shoe?
Thumb
If GP needs assistance on live table
Press Talk
Name all 8 sidebets (including perfect pairs)
Straight Flush, Straight, Flush, Three of a Kind, Suited Trips, Mixed Pair, Colored Pair, Perfect Pair
Name 7 fast situations
Blackjack, too many, double down, stand, 21, Split Aces, cash out
How to avoid extra card mistakes.
Announce all decisions & actions , keep hand off shoe & double check module
What should you do after every other round?
Brush your shoe
When do you press shuffler?
When the shuffler asks you to