PLACED ORDER
I WANT TO PLACE AN ORDER WITH MY BALANCE AND DEBIT CARD
WHAT IS KIP 10.12 (MIXED TENDER)?
I SUBMITTED A PAYMENT BUT GOT AN EMAIL SAYING PAYMENT VOIDED, WHY?
WHAT IS REASONS FOR VOIDED PAYMENTS (KIP 16.10)
I CAN'T FIND MY VISA SPENDABLE CARD....
WHAT IS CARD REPLACEMENT VISA DEBIT/DUAL CARD (KIP 9.4)
I PLACED ORDER ONLINE BUT THE STATUS SHOWS UNABLE TO COMPLETE, HOW CAN I CANCEL IT?
WHAT IS CLOSED A PHONE ORDER KIP 10.10?
I WANT TO CANCEL MY LAST PAYMENT THAT I MADE WITH YOU GUYS ONE HOUR AGO TO FPL....
WHAT IS CANCEL PAYMENT (KIP 16.6)?
I JUST USED MY CARD AND I AM NOT ABLE TO FIND IT, I THINK I LEFT IT IN MY CAR NOT SURE YET BUT I AM AFRAID SOMEONE MIGHT USE IT.....
WHAT IS TEMPORARY HOLD (KIP 9.6)?
I HAVE $10 AVAILABLE ON MY ACCOUNT AND NEED TO PLACE AN ORDER (UHC MEMBER)
WHAT IS KIP 10.5 REQUIRED MINIMUM PHONE ORDER?
I WANT TO CHANGE SPECTRUM ADDRESS SAVED ON MY ACCOUNT...
WHAT IS EDIT COMPANY (KIP 16.7)
I WENT TO THE STORE AND THE CASHIER SAYS SHE IS GETTING ERROR "INVALID NUMBER"
WHAT IS VISA TRANSACTION SUPPORT (KIP 19.1) (PAGE 314)?
AT THE END OF THE ORDER YOU HIT CHECK OUT AND THERE IS AN ERROR (ONE OR MORE ITEMS OUT OF STOCK) WHAT KIP SHOULD I USE?
WHAT IS VENDOR ERROR KIP 10.9?
MY ELECTRIC WILL BE DISCONNECTED TODAY I JUST GOT THE LETTER IN THE MAIL, THE PROCESSING TIME IS TOO LONG, CAN THIS BE PAID NOW? (UHC MEMBER)
WHAT IS UTILITY BILL PAY ESCALATION 16.16
I JUST RECEIVED MY CARD BUT WHEN I TRIED TO ACTIVATE IT I AM GETTING "CARD ALREADY ACTIVATED"
WHAT IS (KIP 9.2) CARD ACTIVATION?
"VERIFY THE LAST FOUR DIGITS"
I CALLED EARLIER TODAY BUT WAS NOT ABLE TO COMPLETE THE ORDER, CAN I PLACE AN ORDER WITH YOU?
WHAT IS COMPLETE/RESOLVED A PREVIOUSLY SAVE ORDER KIP 10.14
(TIER 1) I GOT AN EMAIL SAYING APART OF MY PAYMENT WAS SUCCESSFUL BUT YET THE SAME EMAIL SAID I HAVE APART OF IT RETURN, DID I DO SOMETHING WRONG?
WHAT IS UTILITY BILL PAY PARTIAL RETURNS (KIP 16.11
CAN I PLEASE RESET MY PIN? I FORGOT WHAT I PUT LAST TIME...
WHAT IS CARD RELATED FAQs (KIP 9.5)