Partial withdrawal
Always review and advise on the impact of __ when student is partially withdrawing
What is SAP?
NOTE: These are the same, we should always be advising on SAP status whether full or partial withdrawal!
Always review and advise on the impact of __ when student is fully withdrawing
What is SAP?
NOTE: These are the same, we should always be advising on SAP status whether full or partial withdrawal!
Student must be currently enrolled and not have a past due balance to be eligible for this type of loan
What is the Emergency Loan?
Always do before referring student to another office
What is look up the student's W# and try to help them as best we can first?
NOTE: It's best practice/good customer service to see if we can help them here first, so we should be doing this, even if their question might seem unrelated to our office (ex: a "balance question" might actually be a q for our office because of undisbursed financial aid).
What FASC informs students who partially withdraw after loans for quarter have paid out
What is "Future loan disbursements may be adjusted (Schedule of Reduction)"?
If confirmed for the class(es) student withdrew from, no change to Pell or WCG
What is participation?
Type of funding that is due IMMEDIATELY upon full withdrawal or graduation?
What is the Emergency Loan?
Note: Anything else will have a processing timeline, Emergency Loan is immediately due.
Loan that non-matriculated students are eligible for
What is private loan (for non-degree seeking students)?
NOTE: Non-matriculated is non-degree seeking.
How to respond when a parent is calling to talk about their students file
What is "Yes, I can look up your student, do you have their W#"?
**NOTE: Have heard some leading calls with a warning about FERPA/Info Release. We want to start the call off asking how we can help instead of leading with how we might not be able to! Please lmk if questions.
What to do when students ask for a quote with specific future disbursement amounts
What is "schedule an appointment with a financial aid counselor"?
Student received ONLY a combination of the following grades after a given quarter: F,Z,U,K,NP,X.
What is an Unofficial withdrawal?
(Federal Loans) students are never eligible for more than ____ during any given quarter
What is 1/3 of their annual loan eligibility?
*BONUS: What is the exception to this rule?
Always check whether or not this has happened before advising on timeline(s)
What is "if the student is packaged or not"?
BONUS: Where/how to check this?
New Parent PLUS Loan Limit (if not eligible for interim exception)
What is $20,000 per year?
BONUS: Lifetime limit per student?
Pell/WCG/CB is adjusted to new enrollment status following partial withdrawal
What is "our office could not confirm participation"?
Federal aid re-calculation after full withdrawal based on LDA (Last Date of Attendance)
What is R2T4?
*All other aid also subject to cancellation based on LDA, just different processes
The grace period for Subsidized, Unsubsidized, and Graduate PLUS Loans
What is 6 months after student graduates, drops below 1/2 time enrollment, or ceases attendance
What is workflow RHACOMM for counselor and let student know to apply to graduate?
Banner screen to look at when a student is wondering if they meet interim exception
What is ROAUSDF?
(Fields 201-240)
Aid types generally* not subject to adjustment following partial withdrawal
What are private loan, institutional aid, SEOG, and scholarships?
*Difference between full Dean's Withdrawal advising and full withdrawal advising
What is directing students to the Office Student Life?
*BONUS: What is the same?
What is proration?
*Not Schedule of Reduction
Student suspended for SAP completes quarter above GPA and Pace thresholds without appealing
What is reinstatement?
*No retroactive aid eligibility, eligible for future quarters
Graduate students can borrow through this program if they meet the interim exception
What is the Grad PLUS Loan?