1
What does EDGI stand for?
Enterprise-wide deposit growth initiative
What is the interest on a statement savings account, and if any, how much and at what dollar amount?
0.00% APY < $2,499.99
0.05% APY >|= $2500
Name one thing that requires dual control overrides.
Cash advance, outages or overages over $5, status changes
What are the age brackets for STUD accounts
13-22
What is the first step of onboarding?
Thank you card
What are the 5 key benefits?
Save time, save money, earn money, peace of mind, convenience
Up to what dollar amount can you override yourself for a cash outage/overage?
$5
Name any 3 features of OLB
Mobile deposit, transfers, calculators, money management, bill pay, etc.
True or false: OAO accounts do not need continuous onboarding.
FALSE
What are the three dollar amounts as it relates to overdraft privilege?
0/500/750
What is the statement period of a CD?
No statements for CD’s, but can be linked to other statements.
Name three eligibility requirements for mobile deposit.
What account type would most benefit a money-saving customer who receives wires once a week but carries a low DDA balance?
Ultra
What is the overdraft fee for a paid item on a small business checking?
$35
How much is the overdraft fee for an unpaid item on a freedom plus checking?
What is true about a POA role that is not true about a traditional joint signer role?
POA role ceases upon death, whereas joint account can remain joint with the addition of an exception-only deceased role.
What is the overdraft fee for a paid check in the amount of $26 on an Ultra checking?
$20
What regulation dictates deposit holds?
Regulation CC
True or false: the bank has full control of when and where an ACH can be withdrawn from
FALSE
The bank, given that the ACH is coming into / going out of an active account, has very little control of the item that processes.
How many times is a payee legally allowed to attempt to take their ACH payment if funds are not available?
3
How far back from today does regulation E allow for disputes?
60 calendar days
Where do you make updates to IRA beneficiaries?
DNA
What two documents are needed in order to speak to somebody regarding their late-spouse’s single account?
Death certificate and certificate of appointment from probate court appointing the person requesting the information the executor/executrix of the estate.
If the bank can't complete its investigation within 10 business days, it has up to how many days from receipt of the dispute to investigate and make a determination?
45
How many domestic ATM fees are rebated a month for Ultra customers?
Unlimited