Services
Client Journey
General Knowledge
Products
North Loop
100

This is the name of the new face reality protocol.

What is Acne Agent?

100

What do you say when you give your client a chocolate?

What is: Because you deserve it?

100

During this part of the service, you build trust and customize the treatment plan.

What is a consulation?
100

What product has niacinamide, hyaluronic acid and vitamin c?

What is The Blue Stuff?

100

What coffee shop is across the street?

What is BackStory Coffee?

200

What facial is best for lymphatic drainage?

What is the Sculpt?

200

This is the correct way to answer the phone at FACE FOUNDRIE.

What is: It's a beautiful day at FACE FOUNDRIE, my name is ___, how can I help you?

200

This skin condition is characterized by redness and visible blood vessels.

What is rosacea?

200

Which DDG Peel Pads are pregnancy safe?

What are Gentle Peel Pads?

200

What is the mens bathroom code?

What is 44665?

300

This is the price of the Berry Mask.

What is $15?

300

What is the new membership goal for each month?

What is 5 new members per esti?

300

What is the new Maple Grove managers name?

Who is Jordan?

300

How long does the DDG LED mask light up for?

What is 3 minutes?

300

What is the name of the woman setting up Wifi/cameras last week?

Who is Mandy? 

400

This is what EGF stands for.

What is epidermal growth factor?

400

What do you give the client after they sit up?

What is a mirror?

400

This is flagship store.

Where is Edina?

400

How many first cleansing products do we carry?

Bonus: Name them

What is 4?

PCA Cleansing Oil, Day+Night Lavish, Kissime Balm, and EltaMD Oil Cleanser

400

How many people currently work at NOLO?

What is 21?

500

During the Aqua Peel in the Royal Treatment you use 3 serums on the clients skin. What are the actual names of those serums?

What is PS1, PS2, and PS3?

500

Before a client leaves, you should review these three things.

What are recommend products, rebooking, and next service/membership?  

500

What is our Mission?

What is an all-inclusive focused facial bar. We empower our customers to look and feel their best by providing cutting edge services, accessible pricing, and an extensively trained staff of experts that deeply care. Our goal is to provide efficient and effective services for all things face.

500

What is the Holifrog Reps name?

Who is Majeed?

500

In my weekly emails, these are the Top Performer categories.

What is Top service sales, top product sales and top membership sales?

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