In-house
Sales
Terms
Management
Miscellaneous
100
This is when comments are not responded to on a Facebook page?
What is a hanging chat?
100
What is the most expensive Socialbyte package called?
What is Premier?
100
What is it called when we comment on other pages and advertise the dealers' name in the social space/conversation?
What is social leakage
100
How often should you visit your dealers?
Once a month.
100
When we send communications to their DMS monthly, it's an ________.
What is email blast.
200
This is something that can be sold in addition to the monthly management.
What is a marketing package
200
A dealer wants us to create an ad for them. What do you do as the BDM? (Hint, we can't process or create the ad until we have this completed)
What is fill out an ad insertion form.
200
What is Bri's middle name?
What is Starr.
200
What would you say is the number one reason that a dealer should have Socialbyte manage their social media?
What is Yes or No
200
In what year was Socialbyte 'trademarked?'
What is 2012
300
Which Socialbyte coach attended Illinois State University?
What is Amanda
300
True or False: We can delete a dealer's previously run page even though we do not have the password.
What is False
300
True or false: It's always best to get a specific budget when it comes to sweepstakes and advertisements.
What is True
300
Who is responsible for presenting the reporting?
What is The BDM.
300
What are the two measures you can choose from when setting a budget on Facebook ads?
What is CPC (Cost per click) or CPM. (cost per impression)
400
There is a negative comment on the page that needs to be addressed, but isn't something that the SB team needs to immediately delete. What are the correct steps to take to resolve this issue?
What is email the dealer a screen shot and ask for a response. Call dealer if no email response. If they want us to delete it, we can. If they want us to give a specific response, we will.
400
A dealer is considering Socialbyte but thinks that they can just pay the receptionist to do it. What is your response?
What is: Explain the advantages of having a dedicated expert managing their page, reputation management, quality posts, and monetary breakdown.
400
What is the difference (think location) between a "sponsored story" and an ad in the margin?
What is an ad on the right column is considered in the margin. And ad that is in the NewsFeed is a sponsored story.
400
The benefit of running a sweepstakes on a dealer page is _____________
What is to grow the fan base.
400
Give us your best Socialbyte Cold Call
What is if we would set up a meeting with you, you'll get the points!
500
What is your response when a dealer asks you how Social media can demonstrate ROI?
Explain social rewards (coupons, email blasts, sweepstakes, offers) and most importantly ads, that, if targeted correctly can drive business from Facebook to the business.
500
Give us your best Socialbyte sales pitch. If it's good and we would buy from you, your team gets 500 points
What is highlight the benefits of Socialbyte and what we can do for a dealer.
500
Explain how you would demonstrate social leakage to a prospective client.
What is putting the dealer's name out in the local social space. (posting on the local sports teams pages and local restaurants/car clubs etc)
500
What does good account management entail for you, the BDM for Social? (Please be as thorough as possible.)
What is: -Visit the dealer once a month -Go through reporting with them -Update Amanda and Bri with information from visit (new sales, local events etc) -Try to get them to run ads/explain the importance -Sweepstakes/social rewards?
500
What part of Socialbyte management do we compare with conquesting?
What is building the target audience for a Facebook Ad.
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