Music
Name 3 Bad bunny songs
It can be any song
What do we use FileNet for?
To check paper claims and documents that providers fax us
Where is Rigo?
Possible answers
-TP
-Concentrix
-Spain
How do we cover endoscopies?
Only as diagnosis and not as preventive
What is the Facets wave number that is" la innombrable" ?
Wave 5
Name 3 Songs from El sol de Mexico
Any song
Be my guess
HAve some free point
How many promociones of donuts did your trainer buy by mistake on Friday?
8 promociones
What is collective and non collective deductible?
Collective when individual applies only
Non collective when both individual and familly/plan applies
Be my guess
Have a candy
Name one fo the most commercial songs from Ramstein
Du hast
What do we use CIT tooo for ?
-To check coverage when Facets and OV is not available
-To check MRC and MAC
What is something that ur trainer does not like at all?
Travelling by bus
What do we do if a member says that he/she does not want to received the provider status inquiry letter?
We still send it, but we do not provide the timeframe and we send it via mail.
How old is Mike?
He is 20
Continue with the song "Yo estoy puesto pa' ti "
y tú te me quita'
Diablo, qué piquete la chamaquita
El corazón lo puso en la neverita
Dice que este verano se queda solita"
Name all tools, documents and excel files we have seen so far
-CIT
-Facets
-Trucare
-Ptrack
- Coverage policies
-Plan booklet
-Service procedure code guide
-Preventive care code list
-PXDX list
-Dental Breakdown
-iprovider
According to Mike how was training when he was part of wave 2
Terribooool, no one knew absolutely anything
How do we cover colonoscopies?
Based on place of service if is diagnostic and under preventive if is preventive.
Also depends on the cpt codes billed on the claim.
What is a sugar Doctor?
Endocrinologist
Name 3 songs that include the word " Sky"
It can be any song
Under Administrative info
When did ur trainer started working for Cigna?
On November 2020
When we receive calls regarding to breast pumps is there any disclaimer we need to provide the member with?
Customer will be eligible for one breast pump once they reach 28 weeks of pregnancy
What is a mountain Chicken?
A frog