Radio
To ask for a break, you would Radio?
Can I please get an 11
Which residential colleges typically have 21 & over residents?
Eaton, LSV, UV
Who would you call for a break?
Direct Unit Supervisor
A yellow light on the fire panel typically means?
Supervisory or Trouble Alarm
Which residential area do we not staff?
University Village
This code is only used for emergencies
305
You're working post and a resident comes in stumbling and has slurred speech, what light are they? And how would you contact the Supervisor?
Yellow Light,
SA: Post#, Unit #, please be advised we have a yellow light.
The lobby is getting rowdy, and the residents refuse to listen, who do you contact?
RA/CA, SS, or ADOD
When starting your shift with pre-panel checks at Pearson front, you noticed a zone is shunted on the door-prop panel. What do you radio to your supervisor?
SA: Pearson front clear to Unit 2, please be advised zone # is shunted.
How many guests can residents sign in?
three
What does "QSM" mean?
Repeat transmission
True or False: SAs shouldn’t physically leave the post to follow an intoxicated resident/student who walks past without stopping.
True, get a description and contact SS, RA/CA, & ADOD
A UV resident calls the Eaton front desk for a lockout at 10:30 PM, who do you call?
CA on Duty
This alarm makes Eaton unique
Central Housing Office Alarm
Incident reports should be written in what format?
Third-person
You are working at Eaton Front. What's the transmission for when a second-half On-Call checks in?
You: Eaton front clear Unit 3
SS: QSK
You: Please be advised that On-call has checked in
SS: QSL
A resident enters the lobby with a closed bottle of wine, what should the SA do?
Verify resident's age, if over 21 they may proceed into the building, if under 21 contact SS/RA-CA.
It's 7:45 AM and the DA (Desk Assistant) has not arrived, who do you contact first? And contact 2nd if no one has arrived at 7:50 AM?
1st: RA/CA
2nd: ADOD
During a general alarm, the SA is responsible for which tasks?
Evacuate the lobby, Check the panel, contact appropriate personnel, and assist with building re-entry.
Your activity log should say this every hour.
All secure.
If you're working post and the Supervisor ask all post to "QSY" what channel would you switch to?
Channel 2
True or False: If a resident comes to post and you hear clinking sounds from inside their bag, you CAN ask them to open their bag for inspection.
False: We do not have the authority to search residents' personal belongings.
For any immediate emergency, who do you contact, and in what order?
UMPD (Emergency Services), ADOD, RA/CA, SS
At the end of a general alarm, the SA should fill out what reports?
Activity Log, Incident Report (Maxient), and Fire Panel Report Log.
A parent calls the desk and asks for their child's room number. What do you say and why?
Do not give out the information due to FERPA Laws.