Repair and Maintenance
What day are you supposed to spray fluid film on cylynder slides?
Tuesday
Does the report ask if the service advisor is wearing the proper uniform?
Yes
What day of the week is the SM weekly update due?
Monday
How many core values does Circle K believe in?
4
What do the rings in the Olympics stand for?
The continents of the world
What day of the week do you to check that the trap door at the exit is secure?
Tuesday
Name the Membership plan names & pricing.
Classic $19.99, Premium $31.99, Ultimate $39.99
On Rinsed there are 2 types of tickets. Name them
Open & Incomplete
Name the Circle K core values
One team, Take ownership, Do the right thing, Play to win
In 1952, the United States Air Force created Project Blue Book to study what?
Unidentified Flying Objects (UFOs)
What days do you visually inspect the correlator for proper 360degree spinning?
Mon / Wed / Fri / Sat
What 2 things on the report state whether or not they are operational?
Vacuums & wash equipment
At the end of the Period, what are the 4 attachments that are needed to be sent in?
COH form, receipts, Vending, Chemicals
What is our Mission
Make our customer's lives a little easier every day
The Guinness Book of world records certified this pepper as the hottest in the word
Carolina Reaper
How often do we grease rotational and non-rotational bearings?
Once a week / once a month
How many points do you earn if the CSR suggests an upgraded wash or a membership?
3 points each or 6 total
At the end of the Period, what are the 4 attachments that are needed to be sent in?
Analytics
What is our Vision?
To become the worlds preferred destination for convenience & mobility
The world largest desert is located here
Antarctic
What 2 tasks are completed when performing wrap brush checks?
Shaft & Mounting bolts are secure
What is the maximum number of points you can earn in the CSR section of a mystery shop?
21 points
Name the 6 CSR daily checklists
Open, Closing, Shift change, Ongoing, daily PM & Daily test car/wet check
What 3 things will help develop Raving fans?
Service with a smile, Awareness & Consistency
Which number does every Major League Baseball player wear on April 15, and why?
42 - Jackie Robinson Day