Products, Events, & Offers
This new food item will be making its debut this Fall Launch.
What is the NEW! Baked Apple Croissant
This new guide on the partner hub supports with providing a consistent experience for our partners, customers and business in the event of an unplanned store closure.
What is the Temporary Store Closure Guide?
A store would be placed at this level if the store is without a leader, has pest issues, or experiences reoccurring safety or technology issues.
What is Urgent Support Required?
Scheduling my learning at this time is best practice to make sure all partners are up to date with new promotions prior to launch day.
What is the week the PPK launches.
These are the three steps of the Hand off Routine.
The two core espresso beverages are being promoted this Fall Launch.
What are
Iced Shaken Espresso
Iced Brown Sugar Shaken Espresso ?
The printed resource that bundles the Approaches for all retail partners in one usable booklet.
What is the Retail Approach Guide?
The cadence in which the Store Health Pyramid refreshes/updates.
What is the first Tuesday of the month?
This training course used to include of 5 modules but now it includes 2 new modules!
What is the Barista Trainer training?
This metric provides insight into customer sentiment to help identify opportunities that could drive positive sales, COSD comp and a positive customer experience.
What is the Customer Connection Score?
The 5 Beverages being promoted this Fall launch.
What are Pumpkin Spice Latte
Pumpkin Cream Cold Brew
Apple Crisp Oatmilk Macchiato
NEW! Iced Pumpkin Cream Chai Tea Latte NEW! Iced Apple Crisp Oatmilk Shaken Espresso?
This new function supports store managers with scheduling the right partners, in the right place, at the right time, while striving to support partner preferences.
What is the Preferred Hours function on the SPA tool?
A store has only one metric related to foundational behaviors below the threshold is at this level.
What is Level 2 Close the Gap?
These connects for salaried partners will be scheduled by your leader between 8/29 - 9/24.
What are Performance and Development Conversations?
You should have these 6 essential items available for customers at the handoff at all times.
What are
Starbucks Reserve® Vietnam Da Lat Starbucks Reserve® Malawi Sable Farms?
This new Operational Dimension to help ensure deployment systems and processes are in place to support teams in delivering the Starbucks Experience.
What is Channel Operations & Deployment?
A store would be placed at this level if a store builds upon its strengths and grows the experience by sharing best practices.
What is Level 4: Set the Pace?
10/2-10/15 you will need to schedule your partners 15 min each to complete this.
What is the Partner Experience Survey?
What is the Finish step?
What is the Pumpkin Spice Latte? Happy Birthday PSL!
This is a new consolidated report that supports business analysis, it is a data-driven tool that provides an individualized look at each store’s overall health.
What is the Store Health Pyramid?
Store managers should use the locked-level metrics from the SHP to prioritize building and updating this.
What is their Store Action Plan?
All non-salary partners will have their PDCs scheduled within this month.
What is September 2023?
A partner in this position should be connecting with customers.
What is EVERY POSITION?