Is it a Flag or is it a Staff?
Which brands does Flagstaff compete with in our market?
Grand Design
Alliance
Rockwood
Lance
Arctic Fox
What is a Delta Solo?
A. A new drinking cup
B. A frameless backpack
C. A new name for an NFL sack
D. Alliance RV newest single axle TT
D.
True or False:
All Salems & Forest River units go through a PDI at the factory?
False!
random units from each of our brands are subjected to rigorous testing at our 20,000 square foot pre-delivery inspection (PDI) building on top of the inspections that all units undergo as they are being built
Describe the Demco EZ Latch Trailer Coupler
Demco’s exclusive EZ Latch coupler design automatically latches when dropped onto a hitch ball without the need of a safety pin. The EZ Latch System is a maintenance-free system, no grease or adjustments needed.
True or False?
You can walk on Brinkleys Slide Out roofs?
True!
Reinforced & Walkable Slide Roofs come on all Z models
Warranty Forever covers all stated & covered components. What does this mean?
it is a stated component coverage. If a component is listed in writing, (stated) it’s covered.
Rank the Top RV's in how most often they are used -
62% Class C MH
15% Conventional TT
8% Fifth Wheels
62% - Conventional TT
15% - Fifth Wheels
8% - Class C MH
What is GVWR?
Explain what it is
Gross Vehicle Weight Rating
The maximum permissible weight of the unit when fully loaded including all fluids, cargo, and optional equipment
What year did Alliance begin production?
2019
What is in the Salem Platinum Package?
How much solar comes on the I series?
200 Watt Solar Panel (600 Watt Ready)
Model Z comes with which tire and wheel package?
Commercial Grade Load Range H 16-Ply Tires
17.5" Custom Aluminum Luxury Wheels
True or False: Warranty Forever is lifetime coverage?
True!
As long as you own your qualifying RV
What is the median number of days per year an RV customer is using their RV?
16
20
30
35
30 days per year is the new average up from 20 in 2021!
Flagstaff models all come with Safety Standards.
Name two out of the four Safety Standards.
16” Nitrogen filled Goodyear Endurance tires with balancing beads
Roadtech TPMS
ABS Brakes
MORryde Strut Assist Steps
True or False
Paradigm comes standard with the following:
False!
All Salems come with a spare tire and carrier. True or False?
False! It’s optional
True or False?
I series is available with a porcelain toilet?
False!
Porcelain toilets are standard!
Which Model Z units have no carpeting?
All of them!
How much does a customer pay for the deductible when making a claim under Warranty Forever?
There is no deductible
RV Brand Loyalty
What percentage of RV'ers are likely to purchase the same brand?
20%
29%
44%
83%
83% are likely to purchase the same brand! Keep this in mind when working with your customers!
Flagstaff FW models come with lots of standard features.
How many can you name? There are a dozen!
Name 3
Curt Rota flex pin box & towing hitch
Double 30lb LP tanks
Double battery box
Auto leveling
Slam baggage doors
Additional solar prep
Key alike lock system
Frameless windows
Winegard Air 360 + prepped for wifi
Maxxair fan with cover
Back up camega prep
200 W solar panel with 30 amp charge controller
True or False:
False! They’re optional
What are the benefits of Nitrogen filled tires on Salem?
Slower air loss; consistent tire pressure; improved fuel economy; extended tire life; enhanced safety.
True or False:
I series comes with a full 5 year tire warranty?
False!
5-Year Limited w/ 1-Year No Questions Tire Warranty
The CURT TCS system reduces frame shock absorption by how much compared to a standard suspension?
A. 25%
B. 50%
C. 67%
D. 75%
CURT Touring Coil Suspension (TCS) System (reduces frame shock absorption by 50%)
It’s ok if a customer does their own maintenance for the annual inspection.
True or False?
False!
All annual maintenance must be performed at a professional service facility Outlined in the WF program.
What are the most common hobbies current RV customers enjoy? See if you can guess 3
Cooking, sewing, fishing, reading, sleeping, camping, swimming, hiking, ironing, laundry, flossing
Cooking, fishing and camping are the top 3 according to Go RVing
Name 3 of Flagstaff superior construction features.
Composite Wall construction
Fully laminated walkable roof
6 sided aluminum frame
Aluminum Truss roof bracing
5/8” tongue & groove plywood floor
Aluminum floor joists
Aluminum dinette, bed & bunk
Painted fiberglass front cap with clear coat
What is generator prep on Paradigm?
True or False:
Salems are built with:
True!
What comes with Brinkleys industry best insulation package?
Name at least 4 items:
R40 roof, R9 walls, R40 floors
Double insulated roof, front cap & main floor
Heated and enclosed underbelly (circulated forced air)
insulated slide out floors
Describe the MAZ vision reverse lighting system.
MAX-Vision™ Reverse Lighting System (Includes Backup Lights & Underbody Ground Lighting)
True or False
Warranty Forever is transferable
False!
WF is not transferable
What percentage of RV customers have had a childhood RV or camping experience?
40%
54%
67%
79%
54%
How many fifth wheel floorplans over 40 feet does Flagstaff now make?
Three
401CFB, 402CFL & 405CBH
On Paradigm, what is in the optional Super Solar Plus?
Super Solar Plus
- (3) 400 watt solar panels
- 3,000 watt high frequency Victron Multi Plus 2 inverter
(50 amp pass through)
- 85 amp Victron Charge Controller
- Power Control System with built in E.M.S
- 400 amp hour Rego Renogy Lithium Battery
- MK2 Cerbo Communicator
- GX 50 Touch Victron Monitor Pane
What is the roof material on Salem?
Every Brinkley undergoes a vigorous off road simulation and a battery of tests prior to shipment.
True or False?
True!
In addition to production line checkpoint inspections, each and every Brinkley undergoes a vigorous off-road simulation and a battery of testing through our PDI process, covering over 500 items before your RV ships to the dealer.
A 20-Year Roof Membrane Warranty & 25-Year Seal Warranty is standard on all Model Z Brinkleys?
True or False?
True!
True or False
Warranty Forever covers towing and rental cars
False!
WF does not cover tow vehicle or rentals cars
53% of the minimum average annual income for RV owners is:
$150,000
$115,000
$90,000
$75,000
53% of all RV owners earn a minimum of $75,000