Office Basics
Paperwork that all new patients must complete & existing patients to repeat annually.
What are demographics?
The recommended injection site for an intramuscular vaccine in adults.
What is the deltoid muscle?
The minimum duration for proper handwashing under CDC guidelines.
What is 20 seconds?
This term describes an excessive amount of glucose in the blood.
What is hyperglycemia?
This tool in eClinicalWorks allows medical assistants to access/review patient visit summaries, lab results, and clinical notes.
What is "Encounters" tab?
This system ALSO sends reminders to patients about upcoming appointments & more!
What is Healow?
The number of days after opening multi-use injectable vials we label the vials.
What is 28 days?
This device is used to sterilize instruments using high-pressure steam.
What is an autoclave?
The suffix "-itis" indicates this.
What is inflammation?
The proper way to date a document when attaching to a patient's chart?
What is year, month, day?
Gloves, masks, and gowns are examples of this safety equipment.
What is personal protective equipment (PPE)?
This type of needle is typically used for an intradermal injection.
What is a 27 to 30-gauge needle?
You perform this type of test regularly to ensure equipment provides accurate results.
What is quality control testing (or calibration)?
This term refers to an inflammation of the lining of the stomach.
What is gastritis?
What is the "HUB"?
This practice involves active listening, maintaining eye contact, showing empathy, and using a calm tone to ensure a patient feels heard and comfortable.
What is proper bedside manner? (Patient adequate)
This part of the needle is responsible for puncturing the skin during an injection.
What is the bevel?
Patients are typically required to fast for 8–12 hours before this test
What is a Fasting Blood Glucose test? (or A1c)
This abbreviation refers to as, International Classification of Diseases - 10th Edition.
What is "ICD-10"?
In eClinicalWorks, this tool helps manage and document a patient’s medications and allergies.
What is the Medication List or Medication Reconciliation?
When encountering a situation beyond your authority, such as a patient complaint or a safety concern, this is the first person you should inform.
What is the chain of command?
What is the five rights of medication administration?
What is right patient, right drug, right time, right dose, and right route.
This type of test is performed to detect microorganisms such as bacteria or fungi in a sample, often using a special medium for growth.
What is a culture?
This abbreviation stands for "twice a day".
What is BID?
Main qualification for a patient to be enrolled in CCM program (chronic care management)
What is 2 or more chronic conditions that are expected to last at least 12 months or until death. These conditions may include diseases like diabetes, hypertension, heart disease, asthma, chronic obstructive pulmonary disease (COPD), and others.