Children's Service Program
Family Engagement/Parent Leadership
Communication
Self-Care
Five Protective Factors
100

What does HSPPS stand for?

Head Start Program Performance Standards

100

Who are a child's first and most important teachers

Parents/Families

100

True or False:  Nonverbal communication can sometimes communicate more than spoken words

True

100

True or False: Self-care is selfish

False

100

This protective factor helps families build relationships and support systems with others

Social Connections

200

What should staff do before referring families to services?

listen to the family's needs 

200

Name one community resource families may need support accessing.

housing, food, employment, health care, etc.

200

Why is it important to communicate with families in their preferred language?

To ensure understanding, inclusion, and respect

200

Name a self-care activity

walking, reading, resting, exercise, spa, massage, enough sleep, hobbies

200

This protective Factor refers to a parent's ability to cope with stress and bounce back from challenges

Parent Resilience

300

Why are community partnerships important?

Help connect families to support services

300

What is a way parents can participate in leadership within Children's Services programs?

Policy Council, Parent Committee, Volunteering

300

What is one important part of "active listening?"

Eye contact, listening w/out interruptions, etc.

300

Laughing can help reduce stress by releasing these "feel good" chemicals

Endorphins

300

Knowing about child development and parenting strategies falls under this protective factor

Knowledge of parenting and child development

400

Head Start programs are required to have what percentage of "in-kind match?

Twenty (20%)

400

Why is strengths-based language important when working with families?

Builds trust, respect, empowerment, and positive relationships

400

Give two strategies programs can use to increase family participation?

flexible scheduling, personal invitations, reminders, childcare, food

400

This breathing technique is often recommended for calming ancxiety

"Box Breathing"

400

This protective factor ensures families have access to food, housing, healthcare, transportation, and other essential resources.  

Concrete support in times of need

500

What type of relationship does Head Start encourage with families?

Positive, goal-oriented relationships

500

What is the difference between "involvement" and "engagement"

Involvement = attending activities "doing to"

Engaged= active partnership and relationship building "doing with"

500

What should staff avoid during difficult conversations?

judgement, interrupting, assumptions

500

How does staff wellness impact family engagement?

building stronger relationships and provide better support

500

This protective factor focuses on helping children express their feelings, building relationships, and manage emotions

Social & Emotional Competence

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