FFCU
Commercial Bank has been serving Southeast Kansas since?
1874
True or False: Everyone gets the rewards in their Kasasa accounts no matter what.
False, only those qualifying
What are the rewards on the Kasasa Cash account?
2.75% up to $15,000; $25 ATM withdrawal fee refunds
What does FRAN stand for?
Free
Rewards
Ask to Qualify
No penalties
How can customers know how they're tracking towards qualifying each cycle?
Online banking; mobile banking
The number of communities in which Commercial Bank has a branch.
6
The # of POS transactions to post and settle to qualify
12
What are the rewards on the Kasasa Cash Back account?
4% on debit card purchases, up to $10 cash back each month; $25 ATM withdrawal fee refunds
What should you do when you get an objection?
Ask why. Get to the root cause of the concern before continuing the conversation:
1. Seek to understand, ask & educate
These two products are the primary drivers for deposits
Kasasa Cash and Kasasa Saver
What is Commercial Bank's routing number
101100375
When mentioning qualifiers (discussed in your RED Channel training & onsite w Rebecca) what is the proper way to position them?
We ask you to... Not you need to, have to, requirements, stipulations, etc.
What are the rewards on the Kasasa Saver account?
0.75% up to $20,000
Reasons why Kasasa Saver should be added to every Kasasa checking account?
- Higher avg. balances
- More POS
- Deeper product penetration
- Stays on avg. 2-years longer
On average which account has more debit card usage?
Kasasa Cash Back
What year was Parsons Commercial Bank named changed to Commercial Bank
1990
True/false: the 12 debit card purchases/transactions must be in person purchases only
False: all transactions matter
Why can a 4.75% checking account have a lower cost to YOUR FI than a 4.75% CD?
Double breakage; you ask customers to do things (that they probably are already doing) that make or save the bank money) and reward them for that relationship & there is a cap to that reward.
- qualifiers
- cap
Why is this program a Win-Win
Rewards consumers
Makes or saves the bank money
- higher avg. balance
- younger
- more POS and eStatement adoption
- stickier
- deeper product penetration
-longer life-span
What happens if I don't qualify?
It's still a free account and you can try again next month, plus in Kasasa Cash and Kasasa Saver you get 0.05% on your balance
What day was Commercial Bank Chartered?
May 30,1874
How do you qualify in Kasasa Saver?
Qualify in your attached Kasasa Cash or Kasasa Cash Bank accounts
What is the purpose of Kasasa Cash and Kasasa Cash Back accounts sweeping into the Kasasa Saver account?
Encourages your customers to save
The amount of Kasasa rewards Commercial Bank has given back to their customers since 2019.
$1,189,892
This is the average daily balance that determines whether Kasasa Cash or Kasasa Cash Back is better for the consumer.
$4,400