What does Cisco code 33330 mean in terms of years of service (YOS)?
Who is the famous actor married to Blake Lively?
Ryan Reynolds
When a member is issuing an authorization code to a family member, what should the advisor ask before completing the authorization request in Siebel?
Is the purchaser a judge, judicial officer or member of the judicial branch?
How many minutes must a member wait before they can attempt to answer the KBA again?
90mins (1hr 30mins)
Famed for her five-octave vocal range, which American pop singer is known as Songbird Supreme, Queen of Melisma and Queen of Christmas?
Mariah Carey
If a member’s Cisco code is 22220, with whom can they share the discount?
Spouse & children under 21 or under 25 if full time student.
Who is Priyanka Chopra’s husband, a member of the Jonas Brothers?
Nick Jonas
When a member is issuing an authorization code to a friend, what should the advisor ask before completing the authorization request in Siebel?
Is the purchaser a government employee?
Who is responsible for generating the security questions (KBA)?
3rd party vendor
Canadian pop star Justin Bieber partnered with what coffee-and-donuts chain in 2021 to rebrand their donut holes as "Timbiebs".
Tim Hortons
If a member is an active GM employee, what should their Cisco code be?
11110
Which movie features the famous line, “I’ll be back”?
The Terminator
What is the delivery timeframe for an authorization code sent by mail?
3-5 business days.
When did the KBA take effect?
June 20, 2019
How many authorization codes does a member with 20+ years of service receive?
6 ICE & EV entitlements per calendar year. 1 SDFF per month, either EV or non-EV. 2 SDFF per month for executives.
Which pop star is known as the “Queen of Pop”?
Madonna
What are the two requirements that the purchaser must bring to the dealership?
Active driver's license and authorization code.
When escalating KBA issues, which subtype should be used in Siebel?
None. KBA issues should not be escalated.
What 2013 Miley Cyrus song claims she came in like the titular construction item and swings on the same item in the music video?
Wrecking Ball
For what purpose must a vehicle purchased or leased under The Program be used?
For personal, non-commercial use/transportation.
Which actress played Katniss Everdeen in The Hunger Games series?
Jennifer Lawrence
If the purchaser happens to be a judge, to which email should the member send the purchaser’s information for review and approval?
gmdiscauth@gm.com
When a member generates an SDFF authorization code on the website, how many security questions (KBA) must they answer?
None. No KBA for SDFF.
What 2008 song by British rock band Coldplay is roughly derived from a Spanish phrase meaning "Long Live Life?"
Viva la Vida