Family Support Jeopardy

EXPEDITED

100

When must a client receive their benefits if they qualify for expedited services?

What is by the 5th day.

200

What verification is required for the households entitled to expedited services?

What is ID and signed application.

300

Who screens for expedited services when an FS1 is turned in at front desk?

Who is Administrative Specialist, or person working front desk.

400

What is the certification period for expedited applications approved with postponed verification taken on or before the 15th of the month?

What is one month with a recertification interview required before the last working day of the month.

500

What is the criteria for expedited services?

What is:

Households with liquid resources of $100 or less and who have a gross monthly income of less than $150 or are destitute migrant/seasonal farm workers.

Eligible households whose combined gross income and liquid resources are less than the household's actual shelter expenses.

SERVICES

100

What other languages do we offer at our office?

What is Spanish, Arabic, French, Somali, Russian, Vietnamese, Swahili, Bosnian, Ukranian, Chinese.

200

What services do we offer at our office?

What are: Medicaid, snap, KTAP, child care

300

What is the process for handling requests for clients that have disabilities?

What ADA accommodation:

• [Document the need for and provision of any accommodation in Worker Portal.]
• Accommodation in the provision of benefits and services may include, but is not limited to:
• 1. Visiting an individual’s home to conduct interviews.
• 2. Scheduling interviews that do not conflict with disability related appointments of the applicant/recipient or a disabled member of the household.
• 3. Rescheduling interviews if notified a conflict exists with disability related appointments.
• 4. [Making reminder calls regarding appointments or needed information. Document comments in Worker Portal when the call is made.]
• 5. Reading and/or explaining letters and forms to an applicant/recipient.
• 6. Providing a sign language interpreter for a deaf or hard of hearing applicant or recipient.

400

How are clients referred to E&T?

What is Correct enteries in WP.

500

How does your office handle the situation when an application decides to withdraw his/her application?

Verbal/written request accepted and notice issued to the client for the completed action.  Explain the household’s right to reapply.  (Vol. II MS 6120)  

WORK REG/ABAWD

100

Where is policy located regarding work registration and ABAWD procedures?

What is Volume IIA

200

Who is considered an ABAWD?

What is able-bodied individuals between 18-54 years of age who do not have a person under the age of 18 as a member of the snap household.

300

Name 3 work registration exemptions.

What are 

• Persons age 17 or under unless the 16 or 17 year old if the HOH and does not meet an exemption listed in Section I of this manual
• *Persons who are 60 years of age or older
• *Persons who are physically or mentally unfit
• *All adult KTAP recipients
• *A parent or other household member who is ACTUALLY RESPONSIBLE FOR THE CARE of
• 1. a dependent child under six
• 2. an incapacitated person
• *Persons in receipt of UIB or who have applied for but have not yet begun to receive UIB
• *Persons in receipt of VA based on 100% disability
• **Persons enrolled at least half-time in any recognized school (including high
• school up until age 21), training program, or institution of higher education,
• provided that person meets the conditions of being an eligible student.

400

Name 3 ABAWD exemptions.

What are

• *Exempt from work registration
• *Age 17 and under or age 53 and older (see highlighted note above)
• *An adult household member living in a household with members under age 18 including the spouse of the member
• *Verified as pregnant
• *Living in a waived county
• *Receiving VA disability payments REGARDLESS of the degree of disability
• *homeless
• Be able to correctly determine if a member is required to work register/ABAWD status
• Scenarios will be provided by the reviewer.  The worker should be able to determine if the client has to worker register or if they are exempt.

500

What should you NOT do after selecting a wrap up code?

What is click DONE.

EVERYTHING

100

How long does a client have to apply for social security number for a newborn?

What is 6 months.

200

Other than an application/recertification, when would a client be asked to come into local office?

What is QC/claim interview, to discuss unlcear information.

300

How often are recertification interviews required?

4 months, 12 months. 24 months, 36 months.

400

What is the procedure for verifying social security numbers?

What is accept client statment and the HUB verifies the information.

500

What is the SSP application date?

What is date that the application is entered on SSP unless the application is submitted after DCBS business hours (5:30PM EST/4:30PM CST) then the application received date is saved as the next business day.

INCOME/DEDUCTIONS

100

What happens when a TANF sanction is applied to a member of a household also receiving SNAP?

What is 

A disqualification is automatically applied on the SNAP case when a KWP

sanction is entered.  (25% reduction is applied)

200

Who is eligible for a medical deduction?

Who is Elderly (age 60 and older) and disabled individuals

300

What should be asked if a client applies for snap and states that he/she has been self employed for 12 months?

What are:

*How long have you been doing this self employment?

*What was the start date?

*Do you file taxes?

*If you file taxes, are last years' representative?

*Do you have any expenses?

*If you don't file taxes, how do you record your earnings/expenses?

*If there have been recent changes, do they happen same time every year?

400

Give an example of VP and IK income.

What is 

• In-kind Income: Consider any gain or benefit not in the form of money payable directly to the household as in-kind. This includes free rent, meals, clothing, public housing or produce from a garden
• Vendor Payment: A money payment made to a vendor on behalf of a household member by a person outside of the household or an organization. In order to be excluded, the payment cannot be made from funds owed to the household. Rent or mortgage payments paid to landlords or mortgage holders by the Department of Housing and Urban Development or by state or local housing authorities are vendor payments. Rent subsidy payments from the Farmers Home Administration (FmHA) are also vendor payments.

500

A client applies for SNAP and has no source of income and his/her parents are paying their rent directly to the property owners and provide basic needs.  What steps should be taken to document this in the system?  

What is

Enter VP and IK on the excluded income screen/on the shelter expense screen answer the question “who is paying the expense” with NON-HOUSEHOLD MEMBER and “who does the non-household member pay” with VENDOR.