Income Estimates
Recognised Participation
CCS rate change
Immunisation
Claim Eligibility
100

The combination of taxable income, plus adjusted fringe benefits total, plus reportable superannuation contributions, plus total net investment losses, plus foreign income, plus tax exempt foreign income, plus tax free pension or benefit, Minus child support paid

What is Adjusted Taxable Income (ATI) for FTB, CCS and PPL?

100

The maximum amount of subsidised hours for CCS only

What is 100 hours?

100

CCS entitlement has dropped by 20%

What is Commencement of debt withholdings?

100

The 3 AIR responses 

Who are accepted, wait and rejected?
100

The customer must have a _______ child or a _______   _____ child

What is FTB or Regular care?

200

The workflow used to assist customers provide an estimate verbally

What is the FCC Income and Choices Workflow?

200

The date the activity test became recognised participation.

When is January 5th, 2026?

200

CCS has dropped to 0% on 06/07/2026

What is CCS 1st Deadline?

200

The possible exemptions from immunisation

What are medical exemptions (medical contraindication or natural immunity, temporarily unavailable) and Secretary determination?

200

The visa subclasses eligible for CCS as a Foreign sponsored student 

What are Subclasses 500 - 599?

300

The customer has not provided an income estimate for the new financial year and a default estimate has been automatically calculated

What is Automatic Uplift?

300

The name of the Process Direct screen where we update participation

What is RPD?

300

The customer or their child has not had any change in circumstances and there has been an increase in out of pocket fees as of today.

Why is there a change in child care fees?

300

The the two successful and the one unsuccessful contact steps when the CCS child is rejecting due to IMM.

Why is the claim placed on hold 7 days on hold to allow customer to contact the vaccination provider, to meet immunisation or for AIR investigation?

300

The age requirements for CCS child eligibility (without exemptions)

Who is 13 years or under?

400

To use the estimate, it must...

What is considered reasonable and reflect the financial circumstances of the customer?

400

The two scenarios when customers are automatically entitled to 100 hours

What is JSP, YAL-JSK, PPP/PPS and SpB with a mutual obligation requirements exemption AND Aboriginal and Torres Strait Islander children?

400

CCS has increased to 100 hours but the customer is working less than 48 hours. Customer hasn't had a change in circumstance.

Why is the customer's partner overseas?

400

The full name and meaning of LIUE

What is the Last Immunisation Update Event (LIUE) is a date transmitted by the AIR based on information provided by the child's vaccination provider. The LIUE may not be the earliest date that the child met requirements.

400

The customer declares this will happen within the next 26 weeks

When is the customer liable to pay child care fees?

500

2 of the 4 common cancellation codes of FTB due to an income estimate

What are OIS, ENA, ENR or ITH?

500

The amount of hours which will count towards the hours of recognised participation if Looking for work is the only type

Why is it 16 hours?

500

A child has been sick and has been absence for 42 straight days. The child will attend day 43 without evidence.

What is an unapproved absence?

500

The process when a CCS claim incorrectly cancels due to immunisation

Who is creating a Social Online Application (SOA) for Child Care Subsidy?

500

The customer has had a substantial reduction in their ability to pay child care fees as a direct result of...

What is ACCS Temporary Financial Hardship?

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