Allianz Partners
What does AZGA mean?
Allianz Global Assistance
What does RMS stand for ?
Risk Management System
What is the name for the Fast Track Claims manager?
Jo-Anne Bell
Where is Canada located?
North America
Where can I find Red flags search database?
CISS > Training Resources > Fast Track >Red Flags
Where are the Allianz Partners headquarters located?
Paris, France.
What department is in charge of managing any type of assistance and processes for the insureds.
Case Management
Name three AzGA office locations in Canada
Kitchener
Toronto
Bathhurst
Cambridge
Nova Scotia
How many official languages are spoken in Canada?
English & French
What is the tool that I use to move documents between claims
Dragon
Which are the Allianz Partners People's Attributes? (4)
Entrepreneurship
Customer & Market Excellence
Trust
Collaborative Leadership
Which department is in charge of scanning claim documents to the RMS system.
Document Allocations
Which team is in charge of handling urgent assistance for customers
Emergency Assistance
What is the name of the aboriginal tribes of Canada
First Nations
Where can I find if a policy has a deductible?
Confirmation of Coverage / RMS claim page
Name of the Allianz Partners CEO.
Which department is in charge of renegotiating an invoice price with third-party facilities?
MPM (Repricing)
How can Canadian travelers purchase insurance from Allianz Canada?
E-commerce - online ( airlines, trains, cruises, etc)
Retail ( travel agents, brokers)
B2C AGA directly (Business to consumer)
What is the aboriginal name of Canada
Kanata which means "village"
on which tool do we find the process to find AETNA
Ciss
Give 3 Allianz Partners business unit locations worldwide. (Do not include Mexico)
Canada
Morocco
France
Germany
Australia
China
Brazil
Austria
Netherlands
Spain
United States
...
Which UWs claims we don't handle as MX team?
CIBC
Jhonsons Fu
Riddley College
Destinations International Students
Saskatchewan Blue Cross
Alberta Blue Cross
Alberta (as province)
GMS/GMSI
ABC
CO-OP
Name 3 Allianz Canada Mx team departments
Fast Track Claims
Pre Trip Assistance
Medical Examiners
What is Canada's Prime Minister Name:
Justin Trudeau
Where can I submit an IT ticket if there is a tool, user or other type of error on my system.
Service Desk in Ciss - hyperlink in Mexico Homepage