Random Drugs
This common pain reliever reduces fever but does NOT reduce inflammation
What is Tylenol
True or False: If you are scheduled from 7:00 AM to 3:00 PM, you may come in at 9:00 AM and stay until 5:00 PM to make up the time.
What is False
Pick the correct category
The patient called to request discontinuation of Gabapentin 300 mg as well as any other pain medications or muscle relaxers currently prescribed. She is requesting to receive Ibuprofen instead.
What is Pending PCP approval - Med change needed
What drugs cannot be used with ACE inhibitors or what do these drugs end in?
ARBs or -artan
This statin, brand name Crestor, is known for its high potency and once-daily dosing.
What is rosuvastatin
This bronchodilator/inhaled corticosteroid is used as a rescue inhaler instead of albuterol and is a new addition to asthma management guidelines
What is Airsupra
These 3 visits are refill eligible
what is
This is the person we transfer DME calls to including Diabetic/Therapeutic shoes or Physical Therapy
Who is Destiny Garcia
This has to be done prior to restarting a hypertension medication that was discontinued
What is reach out to provider for approval
This medication lowers triglycerides and can cause fishy burps as a side effect.
What are omega-3s/fish oil
This is the sig for albuterol
What is inhale 1-2 puffs every 4-6 hours prn for shortness of breath
For an in-clinic visit, this is the days’ supply a patient receives for their maintenance medications.
What is 90 +1
This is a category of calls used when patient is calling to clarify whether medications were sent after their office visit
What is a confirmation call
A combination of losartan and hydrochlorthiazide is taken how many times a day?
what is once a day
This cholesterol medication is a PCSK9 inhibitor is injected and lowers LDL by up to 60%
What is Repatha
This is your first line diabetes medication and can sometimes cause GI side effects or Vitamin B12 deficiency
What is Metformin
This is the amount of notice required for a scheduled doctor's appointment
what is 2 weeks
Pharmacy is responsible for these type of phone calls
what are medication refills, medication interactions and adverse effects, prior authorization updates, and pharmacy switches
This is the time of day that statins should be taken
This medication has a max dose of 4 grams per day
What is Tylenol/acetaminophen
This is defined as excessive absenteeism
What is more than 3 call outs within a 60 day period
What is the name of the medication, whether medication was refilled or not, and what action was taken
What are the directions, quantity, and days supply for an Ozempic pen based on a 1mg dose?
What is inject 1 mg subcutaneously every week for diabetes 3 ml for 30 days
This statin can cause muscle aches and myopathy
What is all statins