Don't lie to me
In order to be covered for a sport or activity. It must be performed on an amateur basis.
True
When selecting a cancellation coverage option for our customers, it should be noted that the cancellation cost is per?
Per person
Does the Cruise add-on provide coverage for medical emergencies that occur while on a cruise?
Yes
What is the maximum coverage amount on an International/ Annual-Multi Trip policy for medical expenses outside of Australia?
Unlimited
List 3 automatically covered conditions
Refer to page 22 of your PDS
Triathlons are an included sport and activity
False - Action Pack is required
Previously, excess was taken out per claim. What is the main difference with regard to excess now?
It is now per person, per event.
Name 2 out of the 5 Benefits covered under the Cruise add-on
- Cabin confinement
- Missed Cruise departure
- Missed port
- Missed shore excursion
- Formal attire
What type of policy does not have a Bronze Tier?
Annual-Multi Trip
When covering for high cholestrol, high blood lipids and high blood pressure. What singular reason determines whether or not it is automatically covered?
Providing you don't also suffer from a known cardiovascular disease and/ or diabetes
Gorge swinging or canyon swinging are automatically covered under sports and activities
True
What previous 'adventure activity' is no longer automatically included under our new insurance's covered sports and activities and requires the Action Pack
Tandem Skydiving
My customer is going on a 4 month holiday which includes a short 4 day cruise. Is there a way to get coverage for the cruise without applying the Cruise Add-on for the full duration?
Yes, they can buy a policy without the Cruise add-on for the 4 months and a separate policy for the dates of the 4 day cruise with the cruise add-on providing there is continuance of cover.
When taking out an insurance policy under our 'silver' tier. What is the maximum amount that can be claimed for formal attire under cruise coverage?
Nil- This is only available on the Gold Policy and covers for the amount of $500
What type of condition that also shares its name with the mathematical term for an angle that is ninety degrees or less is not covered under our policy?
Acute (cold, flu etc.)
On a single trip international policy, the maximum age of any one person that can be insured is 79 years old.
False - 79 years is for AMT 100 years is for Single Trips
What is one exclusion of the Change of Mind Cover?
Excluded Events:
War, Civil war, dispersal of biological or chemical materials, nuclear related events, an epidemic or pandemic, government imposed border closure or travel restrictions.
Does my customer need to purchase the Cruise Add-on to be covered under their policy if they are taking a river, inland, or coastal cruise (such as on the Murray River in Australia, along the Croatian coastline, or on a European River?
No, the Cruise Add-on is not required for a river, inland or coastal cruise.
Under the increased luggage sub-limit option. List two of the four item groups that both our Silver and Gold plans will offer coverage for
1) Laptops, Tablets, Cameras
2) Smartphones
3) Medical aids
4) All other items (jewellery, clothing etc.)
There are three pre-requisites that ensure pre-existing medical conditions listed on the AUTOMATICALLY COVERED LIST are covered. Name one.
1) You have not been hospitalised for the condition in the past 24 months
2) You have no planned surgery, treatments or specialist reviews for the condition
3) The condition has been stable for over 12 months
What is the maximum coverage for lost or stolen money on the Gold Plan?
$500
What is the blood alcohol limit listed under the General Exclusions
0.15%
Does my customer need to purchase the Cruise add-on if they are taking a day or overnight ferry (such as Kangaroo Island SeaLink, Spirit of Tasmania, Moreton Island Ferry, Greek Island hoping, or the Dover to Calais Ferry?
No, they won't need the cruise Add-on if the ferry trip is no longer than one night.
Our Gold tier has a lot of inclusions. Name two of the four exclusions on a domestic policy.
1) Medical expenses outside of Australia
Emergency Dental, Repatriation and Funeral overseas
2) Hijacking
3) Pet Care
4) COVID related expenses outside of Australia.
Cancellation, Medical and other expenses outside of Australia as well as hospital incidentals, for claims that come from complications of pregnancy and childbirth are only covered if they occur prior to which week of pregancy?
The 31st week