VIP
Who is the V2 for this program?
Patricia Shiu (V2) 10/12 - 10/17
When is the group's first setup day?
10/14 (TUE)
Is this group POA, R/T to master, or combination of different payment methods?
POA for all GUEST
R/T to master for STAFF, incidentals POA
Is breakfast included in the rate?
Client is Goldman Sachs, but what is the name of their conference based on the 'Event Agenda' tab on the resume?
26th Asia Hedge Fund Symposium
Kristin Kramer is a VIP, but what makes her booking special?
She is on an FIT booking.
When and where is the group's Welcome Reception on 10/14?
Thyme and Chapel Garden for 150 pax, 17:30 - 19:30
Which guest is to receive contracted comp nights?
Mei Ting Yammi Yam on 10/14 & 10/15
What day is The Oak Door buyout event and how many people have been confirmed?
10/15 from 18:00 - 21:00 for 300 pax
What day does the group have off-site post conference activities/dinners planned?
10/16 between 16:00 - 18:30
(2) 49 seater bus & (7) 5 seater van at 16:00 via P3
(2) 49 eater bus at 18:00 via P3
Who has Club Access?
Patricia Shiu
What banquet function spaces are activated on 10/15 & 10/16?
4F: Lavender & Thyme
3F: Grand Ballroom, Tarragon, and Foyer
2F: Coriander, Residence Basil and Foyer
How many office chairs is Housekeeping providing for 3F cloak on 10/13 to be setup on 10/14 - 10/16?
(4) office chairs
IRD: What day do VIP's arrive for their V2, V3 and MP amenities?
10/12
Patricia Shiu, Wai Kan Waily Liu, Liyen Chow, Mei Tin Yammi Yam, and Kristin Kramer
Although this is the 26th year of this conference, how many years has this conference been held at the Grand Hyatt Tokyo?
9 years
How many V3's for this group?
3 total
Wai Kan Waily Liu, Liyen Chow, and Kristin Kramer
How many people are expected on 10/15 & 10/16?
About 300 to 400 guests
Since this is a weblink group, what time should we have rooms ready by for check-in?
15:00
10/15: 7 top at TFK for Ovata (Master Bill)
10/16: TFK, 9:00am, 10 top for Kristy Lau (POA)
Other reservations (if made) were made on own and not coordinated directly with EP team.
What is the total revenue for this group?
60.2 million JPY for rooms and banquet events
Who is the MP for this group?
Mei Ting Yammi Yam
What is the estimated banquet revenue for this group?
33,969,500 JPY
There will be a Welcome Reception on 10/14 in Thyme and Garden Chapel from 17:30 to 19:30, are we sending guest letters to affected rooms?
No music is being played so not required, especially if we block GS guests in affected rooms.
What is the special amenity we are providing for Patricia, Waily, and Yammi?
Shine Muscat Grapes - as it is their favorite!
How do we ensure this group's success?
Hint - it is on BOB!
Authentic Hospitality - 本物のおもてなし