Your Staff
This team member plays hockey
Mikayla
Where would you find a face mask?
Surgery suite
This thing causes havoc and eats your hair at the front desk
Ed
The reason techs know every pet’s name but none of the owners’.
priorities
How do I get the staff in one place quickly?
bring snacks to the breakroom
Who cannot have caffeine without nearly passing out?
Codie
Where do spare rugs live?
mop area
This is the first piece of information that should be verified before entering phone notes
Owners full name and pets name
This machine sounds like it is taking off when you start it
the centrifuge
Where is the order request list located?
On top of the sedivue lab machine
Who makes there own pickles?
Audrey
If the server needs to be restart, where is that computer?
Behind reception area
You’ll hear this phrase right before a client asks a 10-minute question.
Quick question
This tool turns cats into perfect patients
the cat burrito (new cat restraint wraps)
What makes Dr. Johnson happy
Legos and coffee
This team member has 6 siblings
Aurora
Where are the light switches for the back room?
behind food, and on wall near back door (there are 2)
Protocol for a coughing dog appointment
Stay in car, if they came in, clean lobby floors
What is the maintenance rate for IV fluids on a 45lb dog?
110 rounded down (112 more exact)
This is the universal sign that the clinic is about to get extremely busy.
“Someone says ‘It’s been quiet today!’”
Who's favorite superhero is batman?
Jenn
Where is the fire hydrant?
Treatment room behind min fridge
How many ORC's should be done a month?
100
Where is Dr. Catania's stethoscope?
\0/
What causes our slow/fast seasons?
Tourism