What screening tool SHOULD be used when a patient complains of a headache?
Pain scale
Which section of the patient's record are allergies recorded?
Medical history
What is the M.A's First priority after administering a vaccine to a patient?
Record the vaccine in the patient's chart
Which insurance is appropriate for a job-related injury?
Workers Compensation
What body system is being tested by a spirometry?
Respiratory system
When does a medical assistant create a new electronic medical record?
When scheduling an appointment for a new patient
What behavior should the MA recognize if alcohol is noticed on a pt breath at f/u visit after the dx of terminal illness
Defensive mechanism
Which site on the body is most commonly used to collect a capillary blood sample?
Ring Finger
Which instrument is used to examine eye during a physical examination?
Ophthalmoscope
What is the proper correction method on handwritten progress notes?
Single line drawn through entry
When should the table paper be changed?
After each patient
What should the medical assistant do when speaking with an angry patient?
Remain calm and ask how to help
Which body system is most affected by emphysema?
respiratory
Which procedure involves severing the vas deferens?
Vasectomy
What type of mask would be used to administer a small- volume nebulizer (SVN) to a toddler?
Mouthpiece tube
What must the patient pay to the provider for services before health insurance benefits begin?
Deductible
What information should be recorded on the patient's appointment card?
Date and time of next treatment
What is the correct ratio of bleach to water for a solution to clean a blood spill?
1:10
What computer application is used to enter a patient's vital signs?
EMR
Who determines prior authorization for payment of a medical procedure?
Insurance company
What is the correct position of the needle for venipuncture?
Bevel up
What is required prior to performing a CLIA waived test?
Record controls prior to testing
When prepping a patient for an in office procedure, which is not the responsibility of the medical assistant?
Administering an anesthetic
How long can a urine specimen sit on the counter before it needs to be refrigerated?
60 min
What is the discount or refunds applied to an account?
Adjustment