ACD
Automatic Call Distribution
KSP
(Franklin County) Kinship Support Program
SPA
Social Program Administrator
N/A
not applicable
ORC
Ohio Revised Code
ROI
Release of Information
FCPH
Franklin County Public Health
AD
Assistant Director
PHI
Protected Health Information
OAC
Ohio Administrative Code
FEF
Financial Eligibility Form
PII
Personally Identifiable Information or Protected Health Information
COB
Close of Business
CSB
Community Shelter Board
Ohio Database for Adult Protective Services
PFF
Provider Feedback Form
CSFP
Commodity Supplemental Food Program
(Senior Food Box Program)
ASR
Annual Structure Review
Px
Problem
LTCO
State Long-term Care Ombudsman
NEB4
No service started before the Home Visit
PTAP
(Franklin County) Property Tax Assistance Program
KPI
Key Performance Indiactor
SFMNP
Senior Farmers Market Nutrition Program
PSO
Protective service order