Alpaca
_________________ are families made up of people not related by blood.
What is "fictive kin"?
Pg. 139
____________ is a combination of thoughts, feelings, attitudes, beliefs, values, and behavior patterns that are shared by a racial, ethnic, religious, or social group.
What is culture?
Pg. 119
Whenever possible, FDW should never use relatives, friends, or untrained staff as ________________.
What is interpreters?
Pg. 124
Change can be hard, discomfort is often fueled by __________________.
What are stereotypes?
Pg. 117
____________________ can help FDW understand the importance of working skillfully with people from diverse backgrounds
What is accurate information?
Pg. 117
_________________ is the ability to learn from and relate respectfully with people of your own culture as well as from other cultures.
What is cultural competence?
Pg. 120
______________ is when people adjust their behavior to fit the rules and expectations of the dominant culture without giving up their own ways entirely.
What is acculturation?
Pg. 119
This is a harmful barrier where an individual or group accepts that another person or group's mistreatment and abuse is justified.
What is Internalized Oppression?
Pg. 131-135
This occurs when judgements about a person or group are made without real knowledge, forming a set of beliefs based on hearsay, misinformation, emotions, or using own group as a point of reference.
What is prejudice?
Pg. 132
________________ is when people chose to adapt to a new culture by taking on that culture's identity and abandoning their own culture.
What is Assimilation?
Pg. 119
This occurs when a person or institution uses power to act on their prejudice.
What is discrimination?
Pg. 133
This is called a systematic discrimination against a certain group in society.
What is oppression?
Pg. 134
__________________ can lead to lowered self-esteem and expectations for oneself and one's life or one's group and can lead people to believe that low expectations are acceptable.
What is internalized oppression?
Pg. 134-135
This is the fear that you or your family or group will not get enough of what you want.
What is discomfort with differences?
H9
These are advantages given to some cultural groups or individuals because they belong to certain groups, not because they have done anything special to earn them.
What are privileges?
Pg. 132
This says that advantages are given to some cultural groups or individuals because they belong to a certain group.
What is blindness to privilege?
H9
As a FDW you will have to learn about this, meaning who holds power in the family?
What are power dynamics?
Pg. 122
In getting to know families, it is this, not race that people tend to identify with first.
What is ethnic identity?
Pg. 123
Cross cultural competence requires knowledge of ________________.
What is non-verbal communication?
Pg. 123
Effective agencies often have staff from the cultures and language groups they are trying to serve who can act as a ______________ with the dominant culture.
What is a bridge?
Pg. 128
Agencies can move toward greater multicultural competence in 2 important ways.
What are staffing and advisors?
Pg. 140
_____________ and ______________ are dynamic, meaning its always changing, often in response to economic, political, or societal changes.
What are culture and language?
Pg. 123
There are 2 communication challenges specific to diversity.
What is 1. interpreting oppressive behavior of others respectfully, and 2. dealing with conflict and anger arising from cross-cultural misunderstandings, racism, or other "isms".
Pg. 127
Understanding the experiences of ____________and _____________ is an important part of becoming culturally competent.
What are displacement and immigration?
Pg. 128
Immigrant families are affected in 4 ways.
What are trauma, fear of deportation, language barriers, and changing family roles.
Pg. 129-131