Program Offers
A family would like to drop because of scheduling conflicts,this would be a great "come when you can" program we have to offer them on the spot.
Punch Pass
The Goldfish mission is to make children feel what?
safer in and around the water
Mom says her 5 year old child is not comfortable going underwater, what level would you place them in to start
Glider 1
How often during your shift should you do walk throughs
Every 30 minutes at the .15 and .45 marks
In one of our core values, we go out of our way to offer this type of customer service
WOW!
As you're speaking with a potential new member, this should be the last offer you mention if they are not willing to join
Free Trial
As our families enter our facility, we want to make sure we always do these 3 things
Stand Greet Smile
What is the age range of swimmers who are in Swim Force
5-12 years old
How many stops are there on a family tour of our school facility...can you name them
9 - Front Desk, Snack Shack, Treasure Island, Changing Huts, Blow Dry Bar, Suit Spinners, Restrooms, Pool Deck, Viewing Area.
Hi it's Bubbles! Can you name my 4 besties???
Sloan - Lulu - Freeya - Jitt
What are the 3 tuition options we offer
Monthly perpetual, a package, and punch pass
At the Glider 3 level, one of the end goals to complete this level is to tread water for how long
45 seconds
Every day we have the opportunity to change someone's life and recleabet (word scramble)
CELEBRATE
What would be the cost to a family who want to enroll their 4 month old twins
$70 (2 membership fees). Kiddos are free until they turn 6 months old
How many kids are included in the Birthday Party cost
24
What are the 5 reasons we would wave the 30 day drop notice
Financial Hardship , Major Family Life Change (baby/medical/death/divorce), Moving out of the Area, Package has Ended , Aged Out
Can you name all 12 Bubbles monthly celebrations Jan-Dec
New Year , Love & Friendship , Colors of the Rainbow , Nature , Water Safety , Animals , Ocean Life , Super Heroes, Pirates & Princesses , Imagination , Movies , Winter Wonderland