Personalitiy
Job Satisfaction
Motivation
Work Relationships
Teams & Organizational Change
100

Personality traits are considered meaningful in research only if they are stable over time and predict outcomes we care about.

What are reliability and validity?


100

Usually stable over time, changing mainly after big life experiences

What are values?


100

Ability, which refers to a person’s mental and physical capacity to do a task. Even if someone is highly motivated, they will not perform well unless they have the necessary skills, knowledge, and resources to complete the work effectively.

What is the factor besides motivation that determines performance?

100

To make networking feel more like a mission and less like a chore, you should focus on "Collective Benefits" rather than just your own personal gain.

What is higher purpose?

100

Two or more people working interdependently over time to accomplish common goals related to a task-oriented purpose.

What is a team?

200

This popular personality test is widely used by companies but criticized for poor reliability and forcing people into false either/or categories.

What is the Myers-Briggs Type Indicator (MBTI)?

200

In Herzberg’s model, these prevent dissatisfaction but don’t necessarily create satisfaction.

What are hygiene factors?

200

Expectancy is the belief that putting in more effort will lead to better performance. It depends on whether employees think they have the skills, training, and resources needed to succeed and whether the performance goal is clearly defined and achievable.

What is expectancy in expectancy theory?

200

Unlike that one coworker who drains your soul, these "micro-interactions" are described as life-giving, leaving both people feeling energized and vital.

What are high-quality connections (HQC)?

200

A group decision-making weakness where conformity pressures push the team toward agreement, hurting decision quality.

What is groupthink?

300

This five-factor model of personality includes Openness, Conscientiousness, Extraversion, Agreeableness, and this final trait.

What is neuroticism?

300

A file technician who schedules their own service calls and chooses the best troubleshooting approach for each job. What is this an example of?

What is high autonomy?

300

Intrinsic motivation comes from inside the individual and is based on enjoyment, interest, and a sense of meaning in the task itself. People who are intrinsically motivated work because they find the task rewarding, challenging, or purposeful rather than because of external rewards like money or praise.

What is intrinsic motivation?

300

Within the "Trusting" avenue, this behavior involves sharing personal information or admiting you don't have all the answers—making yourself vulnerable to build a bond.

What is self-disclosure (or sharing oneself)?

300

When the average individual score is higher than the group score, showing something in the team process went wrong.

What is process loss?

400

This Big Five trait is the strongest and most consistent predictor of job performance across roles.

What is conscientiousness?

400

You love collaboration and learning, but your job mainly rewards solo work and routine execution. According to the value-percept theory, the main reason satisfaction drops is a mismatch between what you ___ and what the job ___.

What is a mismatch between what you value and what the job supplies/provides?

400

Lateness increased instead of decreasing. The fine changed the situation from a moral obligation  into a market transaction, which reduced parents’ sense of responsibility and weakened their intrinsic motivation to arrive on time.

What is the result of adding fines for late parents at day care centers?

400

You aren't just doing your job; you're helping them do theirs! This avenue includes coaching, mentoring, and "advocating" for a colleague.

What is task enabling?

400

A belief that you won’t be punished or humiliated for speaking up: important because the best ideas often come from multiple attempts, and this makes it “okay to fail.”

What is psychological safety?

500

This mindset reflects the belief that personal qualities can change through effort and is associated with greater learning, challenge-seeking, and responsibility.

What is a growth mindset?

500

If employees say, “My work feels pointless,” you would redesign the role by increasing which job characteristics first?

What is skill variety, task identity, and task significance?

500

Self-determination theory is the idea that people are most motivated when they feel their actions are freely chosen rather than forced by external rewards or punishments. It explains that when tasks feel controlled or like an obligation, intrinsic motivation decreases, but when people feel autonomy and choice, motivation and engagement increase.

What is self-determination theory?

500

Networking feels "dirty" when it’s all about you. To make it feel "clean" and authentic, you should shift your mindset from "What can I get?" to these two things (starting with C and E).

What are curiosity and excitement?

500

What team strategy helps uncover hidden assumptions during change by building quick versions, testing early, and learning fast?

What is prototyping and testing?

M
e
n
u