Data, Data, Data
The company’s standard for the average amount of days a patient is at each level of care
What is 30-45 treatment days?
This additional form must be completed when a patient is an ACA discharge
What is an incident report?
This function will allow you to leave notes on a completed document
What is an annotation?
The term used for determining the appropriate LOC
What is medical necessity?
Who you call if you need referrals
Who is Shawntae Parker?
This tool allows employees to give anonymous feedback to leadership
What is Peakon?
The most forgotten item when a patient is discharged
What is the satisfaction survey?
There will be a new, shorter version of this form coming out early next year
What is the discharge plan?
What the abbreviation KPI stands for
What is Key Performance Indicator?
He leads the quarterly town halls
Who is John Peloquin?
These 2 data points are the biggest impact on the profitably and loss of overall revenue
What is length of stay and attendance (Billable days)?
This special status update is completed when a patients does this
What is a change in LOC?
This should only be completed if a patients is discharged within 72 hours of admission
What is the discharge statement?
The new “orange flag” is used to identify these types of patients
What is an ATA/ACA risk patient?
The VP of Clinical Operations
Who is Amy Costa?
On average, we have historically had the highest rate for this not-so stellar report
What is the documentation report?
This treatment plan should be added when we believe a patient can be pulled or withdraw from treatment early
What is ATA Risk treatment plan?
The name of the new button (and program) used to identify veterans and active duty military patients
What is the Starts & Stripes program?
This agreement is needed for IEHP and OON insurances
What is a single case agreement?
They approve admin discharges
Who is Shayne Tinsley?
The name of the score that measures the likelihood for a patient to refer us to someone they know
What is the net promoter score (NPS)?
These 2 things can save $100s a month when completed by closing staff
What is turning off the lights and AC?
This button will show discharged patients before their charts are closed
What is the chart audit button?
The meaning of ERG
What is an employee resource group?
The SUD president and starter of the new military program
Who is Rachel Everett?