Vertical, Fragment or Hybrid
Client will own some of the locations but not all locations.
What is a Hybrid
What is workday
Synchrony has _____ Networks
What is 2
To be successful in your role you have to have good ___________ _____________.
What is Time Management
To find the DMM (Pricing Table) we would not look on the account page we would look at ________ ______
What is Enrollment Page/Details
In Salesforce Vertical and Fragment are provided, Vertical says Vertical and Fragment says...
I go to SIAM for....
The ________ Network can be used to purchase gas, parts, repair and services
What is Car Care
ISRs have a dial goal of __________ daily and an Engagement Goal of ________ Daily
What is 36 Dials and 15 Engagements.
All Rate sheets are housed in the ___________ in Salesforce
What is Libraries
Mattress Firm would be an example of....
What is Hybrid
This is the prefered browser and works best with all of Synchrony's information
What is Chrome
The _______ Network can be used at more then 20,000 retail locations nationwide that offer similar products such as electronics...
What is the Home Network
At this time of the day you are gathering information about the partner before you go to engage, this should only be 15% of your day.
What is Pre-Call Planning.
An example of an exception fee would be....
What is a minimum application
Most of the accounts we call as an ISR are...
What is Fragment or Hybrid
I will dial this 800-480-2151 to...
This Network offers 6 month financing on $299 or more
To hit your goal of 15 Engagements in your 8 hour shift you should be planning on conducting calls and engagements ______ % of your day.
What is 55%
Deferred, Equal pay and Fixed pay are types of
What are promotions
I am experience IT issues I need to....
What is tell my manager right away.
Car Care Network has a 6 month financing promotion on purchases over....
When a meeting is optional you should evaluate if the meeting is __________ and _________
What is valuable and needed
These are the two types of Financing with different rate sheets .....
What are Installment and Revolving.