LHL
Which section of the CRM gets reported back to the LBOH on a daily basis?
CTC Notes for Local Health
What information should you include for contacts in the CTC Notes for Local Health?
1-7 template!
A case is experiencing a headache, sore throat, and cough. You confirm they aren’t experiencing any of the other symptoms. What should you record in the field for the other symptoms?
No. Don’t leave as None
Who did Carrie highlight in the important announcements?
Pedro Albizu Campos
While completing a positive outreach call you collected 16 contacts. How should you record this in the CTC Notes for Local Health?
5. Contacts Collected: 16
What 4 points should you focus on when making M&S calls to cases/contacts?
Ensure completeness of demographic information (including NOK) and notes.
Review exposure source details and ensure completeness.
Review home assessment section to make sure all questions were asked and recorded.
If anything is missing in the demographic information, exposure source details, or home assessment sections, ask if you can take a moment to clarify the missing details.
After collecting the name and number of the NOK, what other important information should we confirm about speaking with the NOK?
If the NOK has consent to speak on the case/contact’s behalf if we can’t reach them
What are the names of the 5 trainings videos we watched in huddles this week?
Calling 911, Cluster protocol review, Immigration concerns, Know your rights – COVID-19 and Immigration, Reporting suspected violence
During an outreach interview to a positive case, you learn that he has 2 school-aged children in the house. What information do you need to ask about and where does this get recorded in the CRM?
K-12 section (school program, school type, learning model, school information)
What do I do when my call log comes up under Dummy?
After the call, you must edit the Related To field of the task. Remove the Dummy Case number. Enter the case number of the record that the call was actually related to. Be sure to complete the other auto-log Task fields: Call Intention, Call Outcome, Comments, and Status (always complete after the call).
If you are completing a complex contact tracing call but are not able to reach someone, where should you leave this information in case they call IB?
An open Settings w/ Multiple Close Contacts task assigned to yourself with all of the information needed for the call
Which Supervisors are covering today and what are their shift times?
Kelly 8-6 and Erin 12-8
When are examples of if someone is high risk?
Healthcare worker, Congregate setting (employee or resident), Hospitalized
What is considered a possible cluster?
2 or more cases from 2 or more households at the same location within 14 days
If a contact declines to provide you with any employer information, where should you record this information?
New Person Occupation – Refused and in the call log
Where does Haley live?
Colorado