There's No Place Like Rampart Marketing
The year Rampart Marketing was founded
1991
The 3 main KPI's
Absentee rate, QC/Pull Percentage, RPH
This needs to be stated on every call
Call is recorded
The number of years Marilea has worked for the company
13
This is the term of the probationary period
90 days
The year GAD was founded
1991
The maximum daily absentee rate
10%
This word is the difference between a requal and a new name
Continue
Marilea's age
59
According to the dress code in the Rampart handbook, this is how much above the knee is an acceptable hemline
3 inches
Jim's career prior to opening GAD
Stockbroker
The maximum daily pull percent
4.5%
Demo question are asked on behalf of this person
Label name
The number of times Marilea has been married
2
The number of days of consecutive No Call No Show that is considered Job Abandonment
3
The best time to prospect according to the Rampart website
When you don't have to
Marilea's target RPH for 2023
$20/hr
This happens if a call is dispositioned before "end of script" is displayed
NO SAVE
The names of Marilea's pets
Rupert and Jinx
The number of paid public holidays that are listed in the Rampart handbook
10
According to the Rampart website, the biggest challenge to a successful outbound telemarketing campaign
The list
JAM RPH through October 2023
$19.69
This is how to collect an email address
Assumptively
Where Marilea attended college
Purdue Univesity
The number of vacation days you are entitled to after 220 working days according to the Rampart handbook
10